Wireless Sales Consultant

WICom•Washington, DC

6d•Onsite

About The Position

Wireless Zone - A Verizon Premium Retailer, currently has an opening for a full-time Wireless Sales Consultant. The ideal candidate will be motivated, outgoing, personable and able to confidently make phone calls while taking full ownership of their success. This role is focused on driving sales, not simply fulfilling orders. You will apply effective sales techniques to prospect, qualify, and close deals, while cultivating strong customer relationships through both in-person interactions and follow-up calls.

Requirements

Excellent customer service skills
Customer Service calls
Basic computer skills
Competitive mindset
Strong team player
Adaptable and flexible
Experience in a commission- or performance-based setting is a plus

Nice To Haves

1+ years of direct customer-facing sales experience
wireless industry experience is a bonus

Responsibilities

Engaging with customers to assess their wireless service needs and recommend suitable Verizon Wireless products and home services.
Consistently meeting or surpassing performance targets and minimum sales quotas.
Identifying opportunities to upsell additional products and cross-sell services to new and existing customers, maximizing sales potential.
Addressing customer service concerns promptly and professionally.
Building and nurturing long-term relationships with customers.
Managing register transactions, including daily cash-in and cash-out processes.
Following up on customer inquiries and promoting services through warm call leads.
Ensuring the store remains clean, organized, and visually appealing.