Wireless Sales Consultant

Staples Inc.•Calgary, AB

7d•Onsite

About The Position

As a Wireless Sales Consultant, you will be a champion of the customer experience in the wireless department, fostering a culture of work, learn, and grow for both customers and associates. You are passionate about wireless technology, committed to continuous self-development, and share your expertise with the larger store team and other business units. This is primarily a sales position where you will help consumers and business customers achieve their working and learning goals by sharing knowledge, experiences, and enthusiasm for the latest wireless products, services, and trends.

Requirements

3 months to 1 year of wireless sales or sales experience
Customer focus and service orientation
Demonstrates strong selling ability
Demonstrates ability to coach others
Capacity to communicate with clients effectively using a variety of mediums
Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers
Technology savvy
Curious
Approachable
Passionate
Problem solver

Responsibilities

Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals
Responsible for achieving personal sales goals
Maintain company merchandising standards, including current pricing
Support asset protection procedures and privacy standards
Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
Effectively resolves customer concerns and escalates to management when appropriate