Wireless Sales Associate - Victoria
About The Position
JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Wireless Sales Associates who are energetic, driven, and eager to succeed. This role is ideal for someone with retail sales, wireless sales, mobile sales, cable, internet, or customer service experience who is comfortable working in a fast-paced, customer-facing environment. We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.
Requirements
- At least 1 year of retail, wireless, mobile, cable, telecommunications, or sales experience.
- Able to stand for extended periods of time and lift up to 35 lbs.
- Eligible to work in the United States.
- Able to support nearby store locations within a 35-mile radius when needed and have reliable transportation.
- Able to work a flexible schedule, including evenings, weekends, and holidays.
Nice To Haves
- High school diploma or GED is a plus.
- Experience selling wireless/mobile, home internet, TV, and bundled services is a plus.
- Experience in high-volume retail, commission-based sales, working toward customer satisfaction targets such as NPS, or telecom retail stores is a plus.
Responsibilities
- Engage customers and present telecommunications products and services proactively.
- Sell mobile, internet, cable, TV, and related support services.
- Identify customer needs and recommend the right products or service packages.
- Upsell and cross-sell products to maximize sales opportunities.
- Meet or exceed individual sales goals and store performance expectations.
- Explain products, services, pricing, and promotions clearly to customers.
- Provide a positive, professional, and solution-focused customer experience.
- Build customer relationships and create long-term brand loyalty.
- Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
- Collaborate with team members and contribute to a supportive, performance-driven culture.
Benefits
- Medical, Dental, Vision, and 401(k)
- Paid training and onboarding
- Monthly commission opportunities
- Internal promotion and advancement opportunities
- Employee growth and rewards programs
- Annual all-expenses-paid trip opportunity for top performers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
