Wireless Retail Sales Representative- Gateway - Brooklyn

RedLion Mobile•New York, NY

3d•Onsite

About The Position

JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed. We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.

Requirements

Must be eligible to work in the United States.
Must be able to work a flexible schedule, including evenings, weekends, and holidays.
Must be able to support nearby store locations within a 35-mile radius and have reliable transportation.
Must be able to stand for extended periods of time and lift up to 35 lbs.

Nice To Haves

At least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons is preferred; experience in wireless/mobile sales, cable or internet sales, big-box retail sales, or other commission-based in-store sales, and experience working to sales quotas or commission targets in a retail setting, are strongly preferred.
A high school diploma or GED is preferred.

Responsibilities

Engage customers and present telecommunications products and services proactively.
Sell mobile, internet, cable, TV, and related support services.
Identify customer needs and recommend the right products or service packages.
Upsell and cross-sell products to maximize sales opportunities.
Meet or exceed individual sales goals, commission goals, and store performance expectations.
Explain products, services, pricing, and promotions clearly to customers.
Provide a positive, professional, and solution-focused customer experience.
Build customer relationships and create long-term brand loyalty.
Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
Collaborate with team members and contribute to a supportive, performance-driven culture.
Proactively approach shoppers in a retail sales environment, upsell and cross-sell effectively, clearly explain plans and promotions, and build repeat-customer relationships.