Wireless Retail Sales Manager | Alliance Mobile - AT&T Authorized Retailer

Alliance Mobile Career•Waltham, MA

4d•Onsite

About The Position

Alliance Mobile is a large AT&T National Authorized Retailer with over 300 locations across 21 states. They are a community passionate about delivering cutting-edge wireless and entertainment solutions, committed to innovation, collaboration, and unforgettable customer experiences. They are recognized as a Top Place to Work and are looking for a leader whose career can soar. The Store Manager will be the central figure in the store, motivating a sales team to achieve goals, satisfy customers, and increase profitability. This role involves coaching, mentoring, and leading by example in a dynamic, sales-focused environment, promoting the latest products. The manager will also be involved in community outreach and fostering innovation.

Requirements

2+ years of sales management experience with a knack for leading teams
A proven track record of smashing sales goals and delivering top-tier customer service
Stellar communication, organization, and interpersonal skills
Flexibility to work evenings, weekends, and holidays with enthusiasm
Comfort with tech—think computers, wireless devices, and more!

Responsibilities

Boost store profits and hit sales targets with strategic flair
Coach and develop your team to deliver stellar performance
Recruit, hire, and guide employees, including making difficult decisions when necessary
Manage store operations, scheduling, and compliance
Lead by example with role-plays and hands-on coaching
Support transactions and create memorable customer experiences
Partner with trainers to welcome and train new hires
Maintain Alliance Mobile’s high standards and ensure team adherence
Communicate effectively with the Alliance Mobile community
Work 45-50 hours/week, including evenings, weekends, and holidays
Lift up to 25 pounds when needed