Wireless Retail Manager- Hull E

OSL Retail Services Inc • Gatineau, QC

1d • CA$55,000 - CA$75,000 • Onsite

About The Position

OSL is a dynamic, people-first company providing outsourced sales solutions for some of North America’s biggest Fortune 500 companies. Walmart Canada has partnered with OSL to operate its 350 wireless kiosk locations across Canada and we are growing. This role is for a results-driven, hands-on manager to manage a kiosk and develop a team of talented experts to deliver best-in-class customer experiences. As a Wireless Manager, you are key to our success. An inspiring leader who can help your store stores deliver awesome sales and great service. You will get to build your own sales team while managing operations and maximizing profitability. Reporting to the District Manager, you will make sure your locations are operating efficiently and expertly. You will be a coach who can inspire a team, have a passion for sales and a knowledgeable expert delivering amazing customer experiences. This position is for an existing vacancy within our sales team. As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment and/or hiring manager team. If you have questions or concerns about this process, please feel free to contact us at [email protected].

Requirements

• 3-5 years retail management experience
• Proven ability to drive sales and service, plus operational success via field teams
• Solid track record of managing budgets, forecasting sales, merchandising, and retail metrics
• Experience with recruitment, coaching, HR, and Canadian employment standards
• Strong communication and presentation skills
• Good customer service instincts: bias to action, eye for detail, problem solver
• Ability to work evenings and weekends
• Ability to lift 30-50 pounds and stand for extended periods of time

Nice To Haves

• Experience in wireless or electronics is a definite asset

Responsibilities

• Manage a kiosk and develop a team of talented experts to deliver best-in-class customer experiences.
• Inspire a team to deliver awesome sales and great service.
• Build a sales team.
• Manage operations and maximize profitability.
• Ensure locations are operating efficiently and expertly.
• Coach a team.
• Deliver amazing customer experiences.

Benefits

• Competitive base pay and a lucrative uncapped commission structure, potentially totaling up to $55,000–$75,000 per year or more based on performance.
• Wireless perks (competitions, discounts, etc.)
• Personal in-store and online LMS training
• Medical, dental, and extended health benefits
• Employee referral program (starting at $250 per successful referral)
• Vacation
• Flexible schedules with both full-time and part-time positions to meet your availability
• Real career growth, recognition and development – we nurture talent!
• The chance to become an important part of a cool, fast-growing company

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed