Wire Specialist III

Jefferson Bank•San Antonio, TX

27d

About The Position

This position is responsible for overseeing and processing all incoming and outgoing wires for Jefferson Bank, which includes domestic and foreign wires, loan funding, private banking, drawdowns, trust security movements, and treasury management online initiated wires. This position is responsible for combating fraud by monitoring the status of wires with our online OFAC (Office of Foreign Assets Control) queue, releasing wires according to established OFAC guidelines, reviewing real time fraud alerts, reviewing and releasing Verafin alerts, guaranteeing appropriate approvals are obtained on wire forms, and remaining current of regulatory changes, system enhancements, and departmental policies.

Requirements

3+ years in wire transfer operations or 4+ years in bank operations
Working knowledge of the Dodd-Frank Act, Regulation E, U.S. Patriot Act: OFAC, Uniform Commercial Code 4A, FinCEN (Financial Crimes Enforcement Network), and Federal Reserve Board: Regulation J – Compliance Guide
High School Diploma or equivalent
Excellent computer literacy in all Microsoft Programs (Outlook, Excel, Word, PowerPoint)
Proficiency in Adobe Reader and various internet browsers
Experience with the Internet, search engines, browsers, and general PC connectivity
Experience with smart device(s), dual monitors, voice recording devices, copier, fax, scanner, phone system, printers, calculators, telephone headsets and other electronic devices
Ability to multi-task while maintaining a high level of accuracy
Skill to work in a dynamic, high monetary risk operations division governed by stringent deadlines and regulatory requirements
Complete tasks proficiently and in a timely manner
Ability to work independently, take initiative, and make effective decisions, while under pressure in a fast-paced office environment
Excellent interpersonal skills
Professional verbal and written communication skills, on the phone and in person
Strong organizational skills and detail oriented
Practice proper etiquette when communicating verbally or via email
Must be able to reach, bend and lift files up to 30 lbs
Must be able to drive to BCP location with/without prior notice
Must be able to work from home with/without prior notice
Must be able to sit for most of the day in front of a computer
Must be able to write, speak and hear to communicate with customers
Must be able to read from a computer screen and other paper reports
Must be able to type on keyboard and use a 10-Key calculator
Must be able to be mobile in an office environment
May require occasional travel or driving

Nice To Haves

Working knowledge of FedLine and Wire Transfer Systems
Previous or current fraud operations expertise
College Degree preferred

Responsibilities

Process and receive both U.S. and foreign currency wire transfers and administrative messages using the bank’s core system, wire platform, and our correspondent bank systems
Ensure appropriate wire documentation is complete and accurate and proper authorizations are received for all wires according to established wire procedures, policies, and controls
Review all fraud alerts to include OFAC, Verafin, and online banking real time fraud alerts with expectation to notify management of potential suspicious activity.
Answerable to any incoming and outgoing wire fraud
Accept and process all wire requests received, utilize call recording devices, and perform callback verifications
Monitor all queues on wire platform such as repair, exception, and OFAC
Assist the Accounting Department with monitoring the bank’s daily Federal Reserve Cash Balance, staying after hours on ½ day holidays, and arrange for reduction of wire transfers at end of day to meet time restraints
Perform end of day balancing with Federal Reserve, wire platform, and foreign exchange correspondent bank
Research and resolve wire validation errors, wire rejects, audit exceptions, audit requests, compliance requests, accounting reconciliation questions, customer wire inquires, and wire subpoena requests
Support the Loan Administration Department’s centralized loan funding process by following authorized approval limits outlined in the wire policy, completing drawdowns, and initiating callbacks as necessary
Support Private Banking and front-line employees with wire entry in the web based wire platform and verify accuracy and completeness of wires submitted
Maintain wire logs, Funds Transfer Agreements, monthly management reports, and wire system applications, which include wire templates, account tables, notification instructions, etc.
Work with Bank’s eSign module for customer Funds Transfer Agreements and with the Bank’s online banking system for direct handling of wire messages
Demonstrate a high level of integrity with understanding the Bank’s wire policy and procedures and being the last line of defense to prevent wire fraud
Accountable for the Bank’s wire policy approval requirements and directly responsible for centralized wire limits
Hold autonomous authority for wires up to centralized limits with little tolerance for inaccuracies
Handle all bank phoned-in and emailed wire requests in a centralized environment
Provide internal and external customer support for wire assistance and callbacks
Supply wire confirmations to title company customers, internal customers that provide a request and as part of the centralized loan funding process
Assist customers, Officers, Management and other bank employees with inquiries and product support in a courteous, professional manner
Remain current of Bank’s treasury management online wire module for treasury management customer wire support
Create and/or revise department procedures and policies as needed
Track bank personnel errors with forms, non-adherence to cutoff times, non-compliance of policies, etc. and report to management
Assist management with business continuity and disaster recovery testing, implementation of system upgrades and enhancements, and conducting one-on-one training with new employees or as a group presentation
Make recommendations for position cross training opportunities and enhancements for department efficiencies
Responsible for ensuring that management is aware of all issues that may arise within positions area of responsibility
Comply with all related bank and department policies, audit standards, the bank’s Customer Identification Program (CIP), OFAC guidelines, regulatory mandates (i.e., Dodd-Frank Act, Regulation E., etc.), and all required bank training and/or courses
Accountable for accurate initiation, verification, and releasing of wire payments to and from the wire system platform and Correspondent Banks.
Responsible for monitoring our reserve account balance to ensure compliance with Federal Reserve requirements. The Wire Specialist works closely with Bank Officers and our Accounting, eBanking, Trust, Private Banking and Loan Administration Departments.
Assists management with the protection, retention and destruction of all records in accordance with the Bank’s record retention procedures
Act as backup for ACH Specialist for daily ACH file transmittal process
Keep abreast of industry changes, scams, fraud trends, and evolving security risks
Remain active with attending webinars, meetings, and conferences
Prepare and create management reports, upon request
Perform other duties as assigned and special projects as needed