Sr. Wire Specialist

Arizona Financial Credit Union•Phoenix, AZ

5d•Hybrid

About The Position

Job Summary Overview The position is responsible for accurate and timely processing of domestic and international wire requests. This position requires a high level of risk aversion and recognizing suspicious activity. Essential Job Functions Participates in the processing of all outgoing wires to ensure accuracy, timeliness and mitigates controllable loss. Verifies the validity of wire instructions and initiates corrective action if needed Efficiently handles high volumes of wire transfers conducting an in-depth review of all transaction details. Works closely with the wire lead and wire specialist to conduct review on incoming and outgoing wires. Performs callback verification to confirm payment details and authenticity of wire transactions. Ensures callbacks are made to an authorized individual. Assists internal staff and members with wire specific inquires via the department ACD queue. Ensures operational soundness through adherence to policies, procedures, and regulatory guidelines to maintain the security and integrity of wire activities. Following all security and operational controls for wire funds transfers. Works with the Wire lead and Payment Processing Manager to mitigate risk related to wire processing. Comforts using Wire Authority Schedule and understanding of thresholds. Researches and obtains approval to process wires that exceed limits. Must have proven ability to work under pressure and with a strong attention to detail. Ensures daily balancing of all outgoing wire activity. Maintains accurate records of all wire related transactions and inquires, including researching and tracks for member and Credit Union requests. Proficient in wire systems and applicable support systems. Ensures proper retention of all wire related documents. Assists wire lead with training team members on the wire transfer system. Confirms OFAC screening for all incoming and outgoing wire processing. Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems. Communicates with back-office support departments to provide confirmation and status of Credit Union initiated wires. Participates in annual wire risk assessment to identify potential fraud, errors, or compliance issues. Maintains knowledge of industry trends and regulatory changes to ensure the organization remains compliant and ahead of potential risks for all wire processing. Performs other job-related duties as assigned.

Requirements

High School diploma or general education degree (GED) and two (2) years’ experience in a financial institution.
Direct experience in wire transfer experience required.
Knowledge of computers and software applications in Windows, Excel, and Word.
Ability to type 25 words per minute.
Ability to read, write, speak, and use proper grammar in English.
Ability to read, analyze and interpret technical procedures, financial reports, legal documents, and government regulations.
Ability to write business correspondence, write reports and procedure manuals.
Ability to write business correspondence in response to sensitive inquiries or complaints.
Ability to communicate verbally both in person and on the telephone.
Ability to speak effectively to members regarding sensitive inquiries or complaints.
Ability to define problems collects data, establish facts, and draw valid conclusions.
Ability to apply mathematical concepts to determine and test reliability and validity.

Nice To Haves

Experience in wire processing.

Responsibilities

Processing of all outgoing wires to ensure accuracy, timeliness and mitigates controllable loss.
Verifies the validity of wire instructions and initiates corrective action if needed
Efficiently handles high volumes of wire transfers conducting an in-depth review of all transaction details.
Works closely with the wire lead and wire specialist to conduct review on incoming and outgoing wires.
Performs callback verification to confirm payment details and authenticity of wire transactions.
Assists internal staff and members with wire specific inquires via the department ACD queue.
Ensures operational soundness through adherence to policies, procedures, and regulatory guidelines to maintain the security and integrity of wire activities.
Works with the Wire lead and Payment Processing Manager to mitigate risk related to wire processing.
Comforts using Wire Authority Schedule and understanding of thresholds.
Researches and obtains approval to process wires that exceed limits.
Ensures daily balancing of all outgoing wire activity.
Maintains accurate records of all wire related transactions and inquires, including researching and tracks for member and Credit Union requests.
Proficient in wire systems and applicable support systems.
Ensures proper retention of all wire related documents.
Assists wire lead with training team members on the wire transfer system.
Confirms OFAC screening for all incoming and outgoing wire processing.
Communicates with back-office support departments to provide confirmation and status of Credit Union initiated wires.
Participates in annual wire risk assessment to identify potential fraud, errors, or compliance issues.
Maintains knowledge of industry trends and regulatory changes to ensure the organization remains compliant and ahead of potential risks for all wire processing.
Performs other job-related duties as assigned.