Wire Specialist I

ConnectOne Bank•Union, NJ

just now•Hybrid

About The Position

The Wire Specialist is responsible for performing operational support duties regarding wire transfers. Handles the overall processing of payments, wire investigations and returns. Adheres to OFAC requirements in accordance with state and federal regulations. In this role you will: Support the Bank’s “People First” focus and rules of engagement—maintaining a professional demeanor, working as an active member of the CNOB team, providing all clients excellent service, always striving to make CNOB “A Better Place to Be”. Perform daily assignments using the bank’s wire transfer applications; maintain logs. Perform timely review and release of all incoming and outgoing wires per the bank’s policies and procedures. Monitor the status of wires and complete OFAC review accordingly. Review foreign currency contracts to ensure timely use and avoid service charges. Perform daily end-of-day function to reconcile daily activity and generate reports. Communicate and work closely with branches and internal departments by providing information and direction regarding wire transfers. Ensure proper procedures are followed to minimize errors, report wire issues. Complete research requests in a timely manner; assist in the resolution and recovery of fraudulent wires. Archive wire documentation into the archival system to ensure proper retention and retrieval. Handle foreign bank collection of checks payable via wire. Handle reverse wire transactions and agreements. Handle service messages regarding amendments, recalls and trace of wire transfers. Perform wire functions as outlined in the bank’s contingency plan; enter and retrieve wires in Fedwire until normal service is restored; ensure proper record of the activity. Assist management with procedures to ensure accuracy.

Requirements

Strong “People First” interest and ability.
Knowledge of wire transfers and procedures
Experience with domestic and international wires and reverse wires.
Experience using the FIS proprietary system, Wells Fargo Foreign Exchange and Fedwire.
Knowledge of relevant federal and state banking regulations (e.g., Reg E, Reg J, Travel Rules).
Familiarity with Bank security and safety practices, including OFAC and fraud policies.
Strong knowledge of Microsoft Excel and Word.
Excellent written and verbal communication skills.
Detail oriented with strong investigative and organizational skills.
2+ years prior banking experience.

Nice To Haves

Knowledge of CNOB products and services.
Working knowledge of Google apps and products.
Strong multitasking ability.

Responsibilities

Support the Bank’s “People First” focus and rules of engagement—maintaining a professional demeanor, working as an active member of the CNOB team, providing all clients excellent service, always striving to make CNOB “A Better Place to Be”.
Perform daily assignments using the bank’s wire transfer applications; maintain logs.
Perform timely review and release of all incoming and outgoing wires per the bank’s policies and procedures. Monitor the status of wires and complete OFAC review accordingly.
Review foreign currency contracts to ensure timely use and avoid service charges.
Perform daily end-of-day function to reconcile daily activity and generate reports.
Communicate and work closely with branches and internal departments by providing information and direction regarding wire transfers.
Ensure proper procedures are followed to minimize errors, report wire issues.
Complete research requests in a timely manner; assist in the resolution and recovery of fraudulent wires.
Archive wire documentation into the archival system to ensure proper retention and retrieval.
Handle foreign bank collection of checks payable via wire.
Handle reverse wire transactions and agreements.
Handle service messages regarding amendments, recalls and trace of wire transfers.
Perform wire functions as outlined in the bank’s contingency plan; enter and retrieve wires in Fedwire until normal service is restored; ensure proper record of the activity.
Assist management with procedures to ensure accuracy.

Benefits

World class health, vision, and dental benefits on day one
401k with employer match
Hybrid work from home (depending on role)
Employee appreciation events (team building, softball games, food truck days, etc..)
Employee assistance programs (EAP)
Wellness programs (flu shot, preventive care, health programs and services discounts, etc..)
Tuition reimbursement
Employee Discount perks
CNOB Community Service Events
….and much, much more!