Wire Coordinator

Land Title • Greenwood Village, CO

23h • $40,000 - $50,000 • Onsite

About The Position

The Wire Coordinator is the central hub for our secure financial transactions, providing critical support to our escrow accounting and closing departments. We are seeking a detail-oriented professional to join our in-office team to manage the daily flow of incoming and outgoing funds. In this highly trusted role, you will partner directly with key bank contacts to initiate, approve, and reconcile wire transfers across various banking and escrow systems. Beyond executing transactions, managing daily reports, and resolving wire issues, you will serve as a primary contact for customer inquiries, enthusiastically providing accurate information and prompt assistance. This position offers the chance to be a vital safeguard in our daily operations. If you value precision, thrive in a fast-paced environment, and enjoy delivering excellent customer service alongside technical financial execution, you will find a highly rewarding home with us. This is an in-office position, Monday - Friday, 8:00am - 5:00pm.

Requirements

• Customer Focus: A dedication to building positive relationships and consistently exceeding customer expectations through enthusiastic, professional interactions.
• Effective Communication: The ability to communicate clearly and professionally with customers, peers, and banking partners, ensuring information is delivered accurately and to the right people.
• Process & Priority Management: Strong organizational skills to seamlessly manage complex, time-sensitive daily wire processes, successfully juggling competing priorities in a fast-paced environment.
• Decision Quality & Composure: A calm, steady demeanor when faced with tight deadlines or challenging situations, paired with the ability to make sound, accurate decisions under pressure.
• Adaptability & Collaboration: A comfort with navigating ambiguity and changing circumstances, coupled with a collaborative mindset to build strong, supportive peer relationships across departments.
• High School Diploma or Equivalent required
• Computer savvy including solid working knowledge of Google Suite (Gmail, Docs, Sheets) or a similar product (Microsoft Office)
• Experience working in a customer service environment required
• Ability to quickly learn and navigate new systems

Nice To Haves

• Previous banking experience/real estate knowledge/title industry experience or other related experience preferred

Responsibilities

• Meticulously initiate, input, and authorize outgoing wire transfers across various banking platforms.
• Download incoming bank wires and ensure they are accurately uploaded or manually entered into our escrow system.
• Enthusiastically greet customers and promptly answer inquiries over the phone or in person.
• Provide technical assistance, accurately route requests, and ensure sensitive information is only shared with authorized parties.
• Act as the primary liaison with banking partners to quickly resolve any wire issues.
• Process daily wire reports and securely close and transfer funds related to long-term escrow accounts.
• Initiate daily stop payments on the banking system.
• Provide essential backup for the over/short process, making necessary account adjustments as needed.
• Assist the Escrow Manager with additional duties and cross-functional support to keep our daily closing and accounting operations running smoothly.

Benefits

• Competitive Pay: We offer a base salary starting from $40,000 to $50,000 per year, based on knowledge, skills, abilities, and experience.
• Total Wellness: Enjoy top-tier medical, dental, and vision insurance, plus the ultimate convenience of 24/7 Teledoc services.
• Long-Term Security: Build your wealth with Traditional and Roth 401(k) retirement options—complete with a company match.
• Life insurance and both short-term and long-term disability for your peace of mind.
• Time to Recharge: Rest and recharge with a generous time-off package that includes vacation and sick time, and 10 paid holidays.
• Career Advancement: We invest in your continuous evolution through dedicated training opportunities and an Education Assistance program.
• Beyond the Office: Access confidential, professional support through our Employee Assistance Program (EAP), and enjoy unique industry perks like title and closing reimbursement discounts for your own real estate milestones.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED