Wire Client Support Specialist
About The Position
Come and work for a California Best Employer! As a family-owned bank, MidFirst has established many client relationships that have spanned decades and generations. We are committed to continuously providing an exceptional culture, creating an energizing and supportive employee experience while delivering extraordinary client service. We have many opportunities and seek individuals that want to provide exceptional banking experiences to our clients! MidFirst Bank is a full-service bank with a vision of unparalleled client service in California. The Bank's core principles are flexibility, responsiveness, and the ability to create tailored solutions, coupled with its commitment to provide exceptional client service. Our bankers work in a team effort to develop a deep understanding of their clients, and work with and on their behalf to develop solutions tailored to meet their needs. Nothing is overlooked. Everything is considered. A Client Support Specialist should be knowledgeable of all Bank services and products, promote and deliver services to include, processing outgoing domestic, international and foreign wires as well as process NSF or Overdraft reports and assist with review of Remote and Mobile Deposits.
Requirements
- Minimum of 3 years of central operations/wire room experience in a similar financial environment
- Excellent customer service skills, including oral and written communication
- Ability to effectively contribute to a positive team environment and work toward achieving goals
- Careful attention to detail and strong organizational skills.
- Must adhere closely to bank procedures and regulations
- Knowledge of bank processes related to wire transfers
- Proficiency with all Microsoft applications (Word, Outlook, Excel etc.
Responsibilities
- Promote and deliver services, to include, but not limited to deposit accounts, existing loans, fund transfers, wire transfers, stop payments, and statistical information
- Process outgoing domestic, international and foreign currency wires
- Process central operations/middle office originated entries which require further processing within the bank
- Assist with review of daily Remote and Mobile deposits
- Monitor correspondent account balances to ensure proper balances are maintained
- Process third party vendor charges
- Prepare accurate reports required by the regulatory agencies related to wire transfers
Benefits
- medical, dental, and vision coverage
- paid holidays, vacation, and sick leave
- 401(K) plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
