WIOA Program Manager

EDSI (Educational Data Systems, Inc.)

24d•$70,000

About The Position

Salary: $70,000/year Scope of Position: Provide leadership and direction to WIOA program staff; provide excellent customer service to internal and external clients; develop and deliver program specifics; ensure program goals are met and contract and state regulations are adhered to on a daily basis. This position is responsible for daily management and oversight of daily program activities and EDSI staff. Essential Functions: Guides and supervises WIOA team members to ensure best practices are used and performance goals are met Facilitates weekly CareerLink orientations and WIOA information sessions Ensures proper referrals to appropriate community service or social service agencies when needed Facilitates bi-weekly direct report meetings with WIOA team members Processes and assigns new program interest forms Facilitates weekly training approval and case review meetings Establishes master training agreements with providers and maintains the training waitlist in times of limited funding Tracks customer feedback data following workshops and CareerLink events Works with the CareerLink leadership team to implement new programming and processes to engage customers Tracks jobseeker and partnership success stories and compiles a quarterly newsletter to be shared with partners Assists in the preparation of project reports as needed Provides new employee training as needed Conducts outreach for targeted populations as specific grant funding becomes available through the DCWDB and maintains a caseload of jobseekers as needed Oversees specialty projects and grants within Delaware County Maintains and tracks performance data for programs/grants in Delaware County Other opportunities as available Education and Experience Requirements: Bachelor’s degree in business, education, human services or a related field with a minimum of 3 years of experience in the workforce development field Experience in providing career development assistance Previous management experience with comparable project size an asset Must have notable experience in team-oriented environment Should be able to converse with a wide range of clients and professionals while demonstrating a positive professional attitude Knowledge and understanding of the Workforce Innovation and Opportunity Act Knowledge of Federal and State guidelines related to the Welfare Transition, WIA and EARN programs Bilingual in Spanish a plus Proficient in Microsoft Office applications Valid Driver’s License EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our Mission Statement We must strive to create enthusiasm in our clients, see through their eyes, understand their needs and deliver more than they expect. Why We Do What We Do At EDSI We believe we can help our customers overcome their most challenging obstacles We believe in seeing through other people's eyes We believe that we can make a difference in people's lives We believe in meeting people where they are today and helping them to realize a better tomorrow We believe in living our professional lives in service to others EDSI (Educational Data Systems, Inc.) is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people. EDSI works with regions, employers and jobseekers to overcome their most challenging obstacles. Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country. EDSI is a National Best and Brightest® Companies To Work For award winner. For over 45 years, EDSI has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better workforces. The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country. EDSI also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies. Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.

Requirements

Bachelor’s degree in business, education, human services or a related field with a minimum of 3 years of experience in the workforce development field
Experience in providing career development assistance
Previous management experience with comparable project size an asset
Must have notable experience in team-oriented environment
Should be able to converse with a wide range of clients and professionals while demonstrating a positive professional attitude
Knowledge and understanding of the Workforce Innovation and Opportunity Act
Knowledge of Federal and State guidelines related to the Welfare Transition, WIA and EARN programs
Proficient in Microsoft Office applications
Valid Driver’s License

Nice To Haves

Bilingual in Spanish a plus

Responsibilities

Guides and supervises WIOA team members to ensure best practices are used and performance goals are met
Facilitates weekly CareerLink orientations and WIOA information sessions
Ensures proper referrals to appropriate community service or social service agencies when needed
Facilitates bi-weekly direct report meetings with WIOA team members
Processes and assigns new program interest forms
Facilitates weekly training approval and case review meetings
Establishes master training agreements with providers and maintains the training waitlist in times of limited funding
Tracks customer feedback data following workshops and CareerLink events
Works with the CareerLink leadership team to implement new programming and processes to engage customers
Tracks jobseeker and partnership success stories and compiles a quarterly newsletter to be shared with partners
Assists in the preparation of project reports as needed
Provides new employee training as needed
Conducts outreach for targeted populations as specific grant funding becomes available through the DCWDB and maintains a caseload of jobseekers as needed
Oversees specialty projects and grants within Delaware County
Maintains and tracks performance data for programs/grants in Delaware County
Other opportunities as available