2027 Winter Student Opportunities Technology & Operations - Business Support, 4 Months

RBC • Mississauga, ON

4d • Onsite

About The Position

Are you interested in the opportunity to work as a Business Support Co-op at RBC? By applying to this job posting, you will be considered for multiple roles available across RBC Technology & Operations. Some exciting roles you’ll be considered for are: Business Systems Analyst, Operations Analyst, Project Control Officer, Communications Analyst.

Requirements

• Currently enrolled at a Canadian post-secondary institution with a focus on Business Technology Management, Business Analysis, Commerce, Project Management, Communications Design, or equivalent.
• Leadership acumen and a passion to apply it in a dynamic business environment.
• Excellent interpersonal and highly developed communication skills (verbal and written).
• Creative and analytical thinker who is self-driven and capable of working in a fast-paced environment.
• Strong MS Office skills – Word, Outlook, Excel, and PowerPoint.
• Knowledge or experience with business analysis process (requirements gathering, documentation, use cases).

Nice To Haves

• Capability to manage multiple priorities across a number of assignments and prioritize effectively.
• Experience with or understanding of IT Standards, Methodologies, System Development Life Cycle (SDLC), Project Management Framework (PMF), and industry leading software, including Adobe Creative Suite.
• Knowledge of Risk Assessment & Quantification methodologies.
• Experience creating process documents.
• Understanding of multimedia/interactive design principles.
• Experience working with brand standards and delivering on brand strategy.

Responsibilities

• Analyze business requirement documents to identify, track, and resolve business system issues and software requirements.
• Assess, research, analyze, and document stakeholder needs and support the development of business solutions that satisfy client needs.
• End-to-end collaborative gathering and documentation of information.
• Experience creating process documents & end-user documentation and training.
• Collaborate with various groups to ensure IT project portfolio data is accurate and any variances are corrected.
• Create/update detailed project schedules.
• Assist in the creation and maintenance of web content, including wording for training material, user guides, FAQs, etc.
• Help to ensure the communication needs and requirements of T&O functional areas are being met and are in line with site infrastructure and prepared for upcoming technology.

Benefits

• Network and build lasting relationships with students from diverse backgrounds from across Canada.
• Participate in fun events and gamification challenges to help build your career tool kit while enjoying a work-life balance.
• Leaders who support your development through coaching and learning opportunities.
• Work in a dynamic, collaborative, progressive and highly performing team.
• Ability to make a difference and lasting impact.
• Enjoy a comfortable work environment with the option to dress casually.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed