Winter Security Associate

Carvana • Manville, NJ

11h • $18 - $19 • Onsite

About The Position

This is a seasonal, winter-focused version of the Security Associate role, a full-time, seasonal position with full benefits, reporting to your Safe & Secure Manager. When the weather turns, you're our front line against snow and ice, often the first person back on site in harsh conditions to make the lot safe for everyone who follows; when the weather's clear, you're a full member of the Safe & Secure team. The Safe & Secure team is the heartbeat of every Carvana location, responsible for protecting associates, customers, and thousands of vehicles. This is a boots-on-the-ground role where you'll be responsible for site operations, safety, and security in all weather conditions. You will be trained and trusted to act in emergencies, partner with other teams, and report information to leadership. Responsibilities include monitoring cameras, enforcing security procedures, managing vehicle movement, performing safety audits, and executing snow and ice removal. The role requires open availability, especially during winter storms, and the ability to work in extreme weather conditions.

Requirements

• 1–2 years in a customer service environment
• Strong verbal and written communication
• A track record of solid decision-making in a complex, fast-moving environment
• Ability to build strong working relationships and connect with people quickly
• Ability to organize, plan, and execute multiple tasks at once in a fast-paced setting
• Ability to handle conflict in a positive, productive way
• Able and willing to report to work and perform in extreme cold, snow, and ice — often as the first person on site
• Open availability and schedule flexibility for storms, overnights, weekends, and extended post-storm support
• Ability to safely operate a snow plow and perform physical snow and ice removal
• Focused, aware, alert, adaptable, and safety-first
• Valid driver's license; MVR check required for multiple-lot sites or roles that require driving between lots; no CDL required
• Must be able to read, write, speak, and understand English
• Must be at least 18 years of age
• Must be able to lift up to 60 pounds independently; the majority of lifting from knee to shoulder heights; other lifting required from various levels
• Must be able to carry and transport up to 60 pounds up to 20 feet
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, pulling, and snow and ice removal in an environment that may be cold, hot, noisy, wet, snowy, and icy, and may have fumes or odors due to vehicle maintenance
• Requires excellent visual acuity and manual dexterity
• Requires use of safety equipment that may include, but is not limited to, ice cleats, cold-weather protective gear, face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment
• Requires frequent driving and computer data entry
• Must adhere to regular and predictable attendance
• The facility is a 24/7 operation, and gates must be manned at all times

Nice To Haves

• Familiarity with CCTV, RFID, Card Access, or other Safe & Secure technology
• Previous experience supporting an OSHA / Safety Team program
• Experience with crisis prevention and/or response plans
• Snow plow or truck-and-plow experience (ideal)
• Skid steer, loader, or heavy-equipment experience
• Brine and snow-removal experience (we're happy to train and certify)
• Transferable experience from fast-paced, high-accountability environments — you don't need prior winter-ops experience to be a great fit
• A quick-learner mindset and genuine interest in transitioning to a year-round Safe & Secure role

Responsibilities

• Lead with a service-first mindset in every interaction.
• Live the Carvana values — and make sure they're felt by everyone you work with.
• Be the face of Carvana at the gate for associates, vendors, and visitors.
• Communicate like a pro — clear, calm, active listener, no missed signals.
• Use our Unified Security Platform to monitor live cameras, review footage, and investigate intrusion alerts so nothing on site catches us off guard.
• De-escalate, win with partners, and remember — we're all in this together.
• Run point at the gate using the Safe & Secure App (SAS App) and RFID tech, enforcing ingress/egress procedures every single time.
• Manage and document vehicle movement through the Inspection Center entrance and exit gates.
• Be trained and certified in first aid, CPR, and AED — and use it when the moment calls for it.
• Know our emergency protocols cold so you can act decisively when seconds count.
• Keep the site operational in any weather — snow removal in winter, heat-safety protocols in summer, no excuses, no shortcuts.
• Drive a safety-first culture by spotting environmental hazards, running safety audits, and reinforcing best practices with the people around you.
• Scan thousands of vehicles a day to keep operational flow tight — between mobile rover tech and manual handheld scans, every car gets accounted for.
• Cover ground. This role involves serious walking to reach restricted or hard-to-access areas of the lot.
• Run vehicle location research and deliver clean, detailed reports to leadership when operational questions come up.
• Be the first back on site in extreme or harsh conditions to assess the lot and get it safe and operational for the team.
• Execute snow and ice removal — plowing, shoveling, salting, and brining entry paths, employee lots, load/unload zones, gates, and the tight rows between parked vehicles where plows can't reach.
• Run salt-bin execution at Inspection Center doors, and pre-treat and re-treat danger zones — including day-2 refreeze mornings.
• Provide extended winter support in the 7–10 days after a storm as melt and refreeze continue, not just during the event itself.
• Operate winter equipment safely — snow plow, and with training, trucks with plow and salt-spreader attachments, skid steers, and loaders — always working in your ice cleats.

Benefits

• Medical, Dental, and Vision benefits
• 401(k) with company match
• Student loan support
• Vehicle discounts
• Pet benefits
• A wellness program built to keep you healthy, physically and mentally
• Real opportunities to grow your skills and share what you know across the org
• A promote-from-within culture with a startup feel — career paths can move fast around here

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed