About The Position

This position involves supervising participants in activity areas and warming shelters, maintaining a safe atmosphere, and managing facility operations. The role includes handling concessions, reconciling money, recording data, administering first aid, and supervising/training employees. The supervisor will also be responsible for maintaining a clean and safe environment, communicating with staff and patrons, and enforcing city policies.

Requirements

  • Minimum completion of three years of high school.
  • Experience and/or ability in working with money.
  • Ability to make general arithmetic computations accurately and with reasonable speed.
  • Ability to work with varied age groups, including children.
  • Physically capable of performing and demonstrating program related activities.
  • Able to work duration of the program as assigned by supervisor.
  • Ability to understand and effectively carry out oral and written instructions.
  • Ability to establish and maintain effective working relationships with fellow staff members and the public in a courteous and tactful manner.
  • Ability to enforce City of Appleton policies and procedures.
  • Shall wear Parks and Recreation staff uniform per the City of Appleton dress code.
  • Work nights and/or weekends.
  • Work at multiple sites.
  • May be required to work by themselves in certain situations.

Responsibilities

  • Supervises participants in activity area and warming shelter.
  • Maintains a safe playing atmosphere.
  • Opens and closes the facility.
  • Disarms alarm system where applicable.
  • Calculates and collects concession fees from patrons using proper transaction and cash handling policies and procedures.
  • Prepares food in a safe and clean manner and maintains a high level of cleanliness and safety with food preparation, equipment, and dispensers.
  • Sells and stocks concession products.
  • Serves concessions and maintains concession area(s) cleanliness in accordance to Health Department guidelines.
  • Reconciles money at the start and end of shift; completes associated paperwork.
  • Performs start-up and take-down of concession related equipment.
  • Completes weekly deposits at drop off at appropriate location.
  • Records accurate attendance numbers, accident reports, concession sales, etc.
  • Administers first aid when necessary.
  • Supervises and trains employees.
  • Performs any other duties as assigned by Recreation Programmer.
  • Maintains good communication with other staff members.
  • Communicates clearly and effectively with patrons.
  • Attends all required staff meetings and trainings.
  • Works closely with the Parks and Recreation Department staff to ensure all department rules and policies are observed.
  • Maintains a clean, safe environment free of hazards in concession area, inside building, and on sledding hills and ice rinks.
  • Reports any concession, cleaning, or repair needs to Recreation Supervisor.
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