Winter Lesson Sales Associate

BOGUS BASIN RECREATIONAL ASSOCIATION INC•Boise, ID

2d•Onsite

About The Position

The Winter Lesson Sales Associate is responsible for facilitating and expanding lesson program sales while promoting the Bogus Basin brand through excellent guest service. This role ensures that guests receive accurate information, seamless enrollment, and a positive experience with our Ski & Snowboard School programs. Bogus Basin is a four-season mountain recreation area located in the Boise National Forest, offering accessible, affordable outdoor recreation, education, and community programming year-round. As a 501(c)(3) nonprofit, every dollar earned is reinvested into the mountain and its people. Our values of kindness, respect, professionalism, and fun create a welcoming workplace. This role involves assisting guests in planning their winter sports experience by providing information, registering students for lessons, processing payments, and supporting instructors and supervisors. The goal is to ensure smooth operations in the Ski School Sales Office while maintaining a guest-focused environment.

Requirements

Passionate about Bogus Basin’s Mission
High school diploma or equivalent; college preferred.
Strong written and verbal communication skills.
Strong computer skills and experience with computer-based or online sales.
Cashiering, data entry, telephone, and basic accounting experience.
Basic knowledge of skiing and snowboarding.
Ability to convey lesson progression and structure to guests.
Ability to make sound decisions under stressful situations.
Ability to perform multiple tasks accurately and efficiently.
Physical ability to stand, balance, walk, reach, and occasionally stoop, kneel, or crouch.
Ability to pass a background check.
Must be at least 18 years of age.

Responsibilities

Maintain a professional, friendly, and helpful attitude while interacting with students, guests, and staff.
Provide information on ski and snowboard lessons to guests.
Enroll students in ski and snowboard lessons.
Take payment for lessons and reservations for daily and private lessons.
Answer phones and return messages.
Balance day sheets at the end of each shift.
Communicate lesson sign-ups with Lesson Sales Office Supervisor and Ski & Snowboard School Supervisors.
Work with school advisors for Life Sports and School Night programs to issue lift tickets, secure payment, and maintain schedules.
Provide basic area information to guests.
Perform data entry for lesson enrollment and daily check-ins.
Maintain individual workstation and sales office cleanliness and organization.
Perform other related tasks as assigned.