Wine Tasting Sales Associate

LaBelle Winery•Amherst, NH

9d•Onsite

About The Position

LaBelle Winery is seeking a personable, engaging, and highly energetic individual with a passion for customer service to join our team as a Wine Tasting Associate. The successful candidate will be an excellent representative of the LaBelle Winery brand and possess a strong team mentality. This role involves creating exceptional, dazzling, and memorable experiences for every guest through outstanding customer service and a deep understanding of our wines and facility.

Requirements

Excellent customer service skills and the ability to exceed customer expectations
Ability to work efficiently in a fast paced environment
Strong work ethic with the willingness to take initiative
Able to handle money accurately and operate a point of sale system
Team work
High School Diploma
Bartending and/or server experience (2 + years)

Nice To Haves

Food service certificate

Responsibilities

Engage guests with our welcoming, educational winery with a huge emphasis on customer service; each customer’s experience must be exceptional, dazzling and and memorable.
Consistent delivery of outstanding customer service; LaBelle Winery believes it’s the small details that makes experiences memorable.
Responsible for providing the first line of information to the customer by greeting, directing and answering questions regarding our wines, food, merchandise, history, and facility.
Responsible for greeting guests
Responsible for answering phones
Responsible for acquiring a strong comprehension of our wines; descriptions, pairings, etc.
Serve samples of wine to customers in both small and large settings.
Conducting tours of LaBelle Winery
Provide travel and hotel information to guests
Stocking and pricing merchandise
Handling routine purchasing transactions including operating cash registers
Responsible for expanding wine education.
Wine and vineyard club promotion and sales- build strong customer relations for returns, and to develop community recognization.
Retaining/memorizing the menu, and provide recommendations for food, wine or beverages.
Collaborating with the kitchen and the staff for a prompt and above satisfactory experience.
Maintain dining ambiance with an enthusiastic manner.
Protects establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies.
Strong sales- driven mentality is imperative. Tastings must be profitable.
Other duties as assigned