Wine Steward

AlbertsonsFlower Mound, TX
Onsite

About The Position

The Wine Steward is primarily responsible for ensuring guest relations and satisfaction by building a reputation for Ultimate Service. This role also involves leading the efficient, effective, safe, legal, and profitable operations of the Beer and Wine Department. The Wine Steward coordinates human relations for the department and ensures the timely execution of all company and department policies and procedures.

Requirements

  • Must be 18 years of age or older.
  • High School Diploma or equivalent.
  • Minimum of 2 years’ experience in wine industry knowledge preferred.
  • Knowledge in food and wine pairing.
  • Ability to work the scheduled work shift as needed to meet the needs of the store guests and team members.
  • Ability to work and communicate with all levels of management and subordinates in a professional manner.
  • Ability to self-motivate, problem-solve and work with minimal supervision.
  • Be able to perform all other physical aspects of the position including but not limited to bending, squatting, standing, lifting at a height of 5 feet, climbing, pushing, pulling, and walking.
  • Ability to lift items weighing up to 60 lbs. on a regular basis.
  • Must possess technical skills to perform basic math and computer tasks (Word, Excel, and Email).
  • Ability to work at a fast-paced, but efficient and controlled manner.
  • Must be flexible to work various hours/shifts, including weekends and holidays.
  • Must attend meetings, including out-of-town, requiring overnight stays.
  • Must be able to transfer to another store within the area.
  • Ability to function as a team member and get along with others.

Responsibilities

  • Acknowledge, greet, and engage guests entering the area or department.
  • Hiring, training, and performance management of team members.
  • Communication and distribution of information to the entire department.
  • Maintaining a positive atmosphere, spirit, and morale within the department.
  • Demonstrating effective leadership skills by managing time and delegation.
  • Developing team members and future leaders utilizing available materials and systems.
  • Supporting and executing division concepts and programs.
  • Executing and meeting financial goals.
  • Identifying areas of opportunity throughout the store and within the department.
  • Ensuring quality and consistent product availability and solutions for guests.
  • Safeguarding, controlling, and monitoring all department assets, ensuring policies and procedures for asset control are implemented.
  • Practicing safe work habits; maintaining a high level of store cleanliness, organization, and a safe work environment; encouraging team members to do the same.
  • Overseeing that department systems and processes are utilized consistently and correctly.
  • Directing meetings with the department leadership team to effectively plan production and promotion goals.
  • Verifying team member schedules against business needs.
  • Coaching and disciplining team members as necessary in accordance with policy and procedures with support from Talent Management.
  • Verifying all books and manuals are kept updated.
  • Overseeing the inventory process and reporting.
  • Approving all purchase orders and maintaining adequate levels.
  • Maintaining stock levels; keeping shelves full of advertised merchandise and items kept in back stock.
  • Ensuring all tags are properly placed and in good condition.
  • Demonstrating good conflict management skills.
  • Performing other duties assigned by upper management.
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