Wine Retail Sales Associate

Acker Wines•New York, NY

24d•$22 - $25•Onsite

About The Position

Acker, the oldest and most respected wine shop in America is hiring for full-time Retail Sales Associate, or Wine Sales Associate. This role helps customers select wine and/or spirits in the Acker store. The duties also include ensuring the store is appropriately stocked with merchandise, performing transactions like sales and returns and maintaining personal knowledge on wine industry trends.

Requirements

1 – 3 years of experience in wine sales experience required.
Genuine appreciation of and passion for the Wine & Spirits industry.
Sommelier experience preferred. WSET preferred
Experience with Microsoft based application, including Word, Excel, Outlook.
Customer Service focused with the ability to respond to common inquiries or complaints from customers.
High-energy, team player with excellent communication skills.
Excellent written and verbal communication skills.
Ability to work nights, weekends and holidays.
Must be able to stand for long periods of time.
Regularly lifts and moves cases of wine and spirits, up to fifty (50) pounds.

Nice To Haves

Sommelier experience preferred.
WSET preferred

Responsibilities

Provide exceptional customer service to customers when they walk through the door or over the phone.
Ring up sales and arranging for delivery or pick-up of the customer’s order if needed.
Build rapport through conversation and honest recommendations.
Assist in special events and in-store tastings.
Support Fine and Rare and Business Development managers and team members.
Assist in setting up merchandise displays on the sales floor.
Write wine and spirits descriptions and shelf talkers.
Invite customers to join wine club.
Other related duties as assigned from time to time.