Wine Retail Lead - Eataly Houston (New Store Opening!)
Eataly North America•Houston, TX
•$23 - $25•Onsite
About The Position
The Wine Retail Lead provides an exceptional guest service experience while driving sales and serving as the liaison between the team and Wine Shop Manager. This role is crucial for the new store opening in Houston and involves educating guests about Italian wine, managing inventory, and ensuring high-quality standards are met. The Lead will also assist with administrative duties and telephone service.
Requirements
- High school graduate or equivalent
- 1 year of wine sale experience preferred
- Excellent communication skills
- Basic math skills
- Extensive knowledge of wine, in particular Italian wine
- Availability to work onsite with a flexible schedule often including evenings and weekends
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Responsibilities
- Provides prompt, efficient and friendly guest service
- Educates guests about Italian wine and assists with wine tastings
- Receives and stocks wine and wine store merchandise
- Assists with wine store inventory, invoice review and requisitions
- Rotates, faces and replenishes merchandise and ensures highest quality standards are met
- Answers the telephone promptly and provides friendly, helpful service to customers who call
- Assists with scheduling and administrative duties
- Performs other duties as required or assigned
Benefits
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
