Windows Systems Engineer, RSCI Collaborative Services

Amazon • Herndon, VA

7d • $116,900 - $167,400 • Onsite

About The Position

Region Services Corporate Infrastructure (RSCI) Collaborative Services is looking for an experienced Windows System Engineer II with deep knowledge of enterprise messaging, network authentication, virtualization, and certificate services. You will operate and improve services that builders depend on daily — Exchange, Skype for Business, Certificate Authority, Network Policy Service (802.1x/RADIUS), HyperV, Data Protection Manager (DPM), SFTP/Diode staging infrastructure, HyperV hardware lifecycle management, and lab environments across multiple isolated Remote Management and Administration (RM&A) regions. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

Requirements

• Associate's degree or above, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)
• 3+ years of networking and troubleshooting experience
• 3+ years of systems administration (Linux or Windows) experience
• 3+ years of scripting language experience
• Current, active US Government Security Clearance of TS/SCI with Polygraph

Nice To Haves

• 3+ years of cloud computing experience
• 3+ years of work supporting procedures and methodologies for production computing environments experience
• Experience automating routine tasks
• Experience debugging, diagnosing, and troubleshooting complex, production software issues
• Experience with performance and log analysis

Responsibilities

• Manage/Operate and maintain enterprise services: Exchange, Skype for Business, Certificate Authority, NPS (802.1x), HyperV, and Data Protection Manager (DPM)
• Troubleshoot complex Windows systems issues enterprise-wide across Active Directory, Group Policy, certificate enrollment, and network authentication
• Security compliance including hardening OS, managing patching (Windows Server Update Services (WSUS)/Endpoint Configuration Manager (ECM)), and maintaining vulnerability SLAs
• Manage metrics, monitoring, alarming, and dashboards for service health visibility
• Create and update system documentation, runbooks for engineering, operations, and support teams
• Respond to and resolve high-severity operational events; perform root cause analysis
• Build PowerShell automation to reduce manual operational burden
• Train and mentor junior engineers on Windows systems and ADC operations
• Provide on-call support

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree