About The Position

We are seeking a highly skilled Windows Subject Matter Expert (SME) with strong L3-level expertise in Windows Server Administration. The ideal candidate will possess deep knowledge of Windows clustering, server restoration, and automation using Ansible. A working knowledge of Windows deployment and administration, folder/file permissions, server decommissioning, and strong collaboration skills are essential for this role. You will be responsible for providing L3-level support in mission-critical environments, troubleshooting complex issues across various layers of the infrastructure, and ensuring high availability and business continuity.

Requirements

  • Windows Subject Matter Expert (SME) with strong L3-level expertise in Windows Server Administrator.
  • Strong clustering knowledge.
  • Server restoration experience.
  • Automation experience using Ansible.
  • Working knowledge of Deployment & Administration of Windows.
  • Working knowledge of Folder/file permission.
  • Working knowledge of Decommission of server.
  • Strong collaboration skills.

Responsibilities

  • Provide L3-level support for Windows Server Administration in mission-critical environments.
  • Troubleshoot complex OS, performance, SQL Clustering, File permission, storage, network level issues.
  • Installing & Configure Microsoft Failover Cluster Windows server.
  • Perform Server upgrade migration on different Flavors of Windows OS.
  • Troubleshooting performance issue related to VMs and physical server.
  • Manage and support Windows Server ensuring high availability and business continuity.
  • Perform root cause analysis (RCA) and implement preventive measures.
  • Automate system administration and configuration management tasks using Ansible.
  • Implement system hardening, patching, upgrades, and security best practices.
  • Collaborate with applications, VMware, network, storage, and security teams.
  • Participate in on-call rotation and provide 24x7 production support.
  • Prepare and maintain technical documentation and SOPs.
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