Windows Helpdesk and Deskside support

Xperteks • Hinsdale, IL

4d • Hybrid

About The Position

Xperteks is looking to hire an Windows/PC Help Desk Support. This is a Full-Time Hybrid position. A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows Technical Support position to support a client on a full-time basis on-site. Candidate must be passionate about computers & technology and should be highly proficient in Windows Operating System. Must be up to date on the latest technologies and be able troubleshoot and learn quickly. Must Be Experienced And Proficient In Remote Software Technologies VPN Connectivity and TCP/IP LAN Networks General Network and Firewall troubleshooting Windows Troubleshooting Printer Troubleshooting Microsoft 365 and Cloud other various cloud platforms Critical Thinker Organized Ideal Candidates Should Be Able To Provide general desktop, user and hardware support Provide proactive system maintenance including backup solutions Provide general connectivity and troubleshooting support Provide network and server support Provide good communication skills and documentation Onsite support required

Requirements

• Highly proficient in Windows Operating System
• Up to date on the latest technologies
• Troubleshoot and learn quickly
• Experienced and proficient in Remote Software Technologies
• Experienced and proficient in VPN Connectivity
• Experienced and proficient in TCP/IP LAN Networks
• Experienced and proficient in General Network and Firewall troubleshooting
• Experienced and proficient in Windows Troubleshooting
• Experienced and proficient in Printer Troubleshooting
• Experienced and proficient in Microsoft 365 and Cloud
• Experienced and proficient in other various cloud platforms
• Critical Thinker
• Organized
• Onsite support required

Responsibilities

• Provide general desktop, user and hardware support
• Provide proactive system maintenance including backup solutions
• Provide general connectivity and troubleshooting support
• Provide network and server support
• Provide good communication skills and documentation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed