Window Service Technician

QXO•Sarasota, FL

18h•Onsite

About The Position

QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information.

Requirements

1-3 years prior construction or technical experience.
Some knowledge of Millwork construction supplies.
Ability to think fast.
Ability to manage time to get the job done within the time allotted.
Excellent written and oral communication skills.
Team Player
Clean driving record
Customer service experience.

Responsibilities

Receive spreadsheet from Service Dept on schedule for next day via email.
Complete service calls for current day.
Gas up service vehicle prior to returning to warehouse.
Upon returning to warehouse, park by assigned next day’s service cart.
Unload any materials from current day that are not needed for next day.
Load next day’s appt materials.
Park truck in service truck parking within warehouse.
Clean out truck, 5S supplies, and replenish any material that are low or empty.
Next day, arrive at warehouse, get paperwork for service calls at Service Tech’s wall pockets.
Do pre-trip inspection of truck. Check tires, marker lights, and for any damage. Report if found.
Map route out, incorporating any high importance tasks with directional efficiencies to maximize time.
Complete service calls and fill out corresponding paperwork (cover sheet or screen install checklist).
Have SUPER or homeowner sign acknowledging job was completed and satisfied.
Take picture and/or attach to email and send to Service Dept.
If issue can’t be resolved, notate issues on cover sheet and take picture of sheet and send back electronically to Service Dept.
Working safely and report unsafe conditions.
Pre-trip inspection of service vehicle and maintenance scheduling of that vehicle.
Once trained, provide training to new Service Tech’s.
Installing drywall windows as needed.
Installing screen packages when requested.
Verifying proper function of all sliding glass doors and windows.
Working with Service Schedulers to get field issues resolved timely.
General housekeeping responsibilities after job is complete, picking up trash and parts left over.
Maintain 5S standard of truck including: materials, tools, cab, and storage areas.
Performs other duties and responsibilities as required or requested.