Window Cleaning Crew Leader

Shine of Minnetonka • Eden Prairie, MN

13d • Hybrid

About The Position

Each morning, you’ll meet with the rest of the team to understand the day’s game plan. You’ll drive one of our Shine vehicles to various customers’ homes or businesses (typically with another Shine team member) throughout the day and perform our services specific to that customer’s needs. You’ll call upcoming customers on your way to the job alerting them that you’re on the way. You’ll meet customers face to face (if they’re home) before your crew begins its work to ensure we’re meeting the customer’s expectations on the job that day. Upon inspection, you may suggest other services the customer may consider that you feel may be appropriate. When the work is complete, you’ll complete a post-job inspection and meet again with the customer (if they’re home) to review the work to their satisfaction. You’ll accept and process the customer’s payment through our mobile payment technology completing the job. You’ll end your day back at the Shine office to recap the day, ensuring your vehicle is clean and ready for the next day’s work.

Requirements

• Must like to work with people
• Must have reliable transportation
• Must be able to lift and carry a ladder – up to 30 pounds
• Must not be afraid of heights
• Must be able to work outside
• Must want to work in a leadership capacity

Nice To Haves

• No experience necessary, training is provided.

Responsibilities

• Meet with the team to understand the day's game plan.
• Drive a Shine vehicle to customer locations.
• Perform window cleaning services specific to customer needs.
• Call upcoming customers to alert them of arrival.
• Meet with customers face-to-face to ensure expectations are met.
• Suggest additional services to customers if appropriate.
• Complete post-job inspections and review work with customers.
• Accept and process customer payments.
• Recap the day's work and ensure vehicle readiness for the next day.

Benefits

• 401(k)
• 401(k) matching
• Performance-based bonuses
• Commissions
• Opportunity for advancement
• Paid vacation days
• Paid holidays
• Free uniforms (t-shirts, sweatshirts, polo shirts)
• Paid training
• Provided vehicles (no personal gas usage)
• Team-focused culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed