About The Position

The Windchill Data Analyst collects information from business stakeholders, prepares data-load templates, executes uploads, investigates loading errors, and works with stakeholders to resolve issues. The role involves working with varied Excel templates and software to develop effective, repeatable upload processes, and identifying opportunities to improve those processes. The analyst partners closely with stakeholders to understand business purposes and program objectives, uses judgment to prioritize work, and communicates process steps, status, and findings clearly. The role also includes preparing training materials and explaining procedures and concepts, as well as onboarding users to data tools, systems, and best practices. The position requires demonstrated PTC Windchill experience, including data uploads, data management, or resolving loading errors, and experience training or onboarding Windchill users.

Requirements

  • Minimum 2 years of experience.
  • Advanced English skills.
  • Expert or advanced proficiency in Excel, including pivot tables.
  • PTC Windchill experience is required, including using Windchill for data uploads, data management, or resolving data-loading errors.
  • Experience training or onboarding users on Windchill.
  • Training and legitimate Windchill experience.
  • Strong communication and interpersonal skills, including experience in user training or support.
  • Ability to work independently and manage time effectively.
  • Ability to analyze data and make inferences.

Nice To Haves

  • Report creation and management experience.
  • Project Management or Scrum experience.

Responsibilities

  • Collect information from stakeholders to complete data-load templates.
  • Execute data uploads and investigate errors, coordinating with business stakeholders to resolve issues.
  • Develop and improve processes for data loads using Excel templates and related software.
  • Set standards for repeatable processes, identify required resources, and organize and prioritize work.
  • Communicate process instructions, status updates, and findings verbally and in writing, including in meetings.
  • Analyze data using Excel, including pivot tables, and assess implications.
  • Prepare teaching and training materials and explain procedures and concepts step by step.
  • Assist with onboarding new users by training them on data tools, systems, and best practices.
  • Partner with stakeholders to understand the purpose of the work and represent it professionally with business partners.
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