WFS Wildfire Relief Specialist - Spokane, WA - Full-time/Hourly
About The Position
The Wildfire Relief Specialist provides comprehensive case management services to individuals & families impacted by wildfires & related disasters. This position serves as a primary point of contact for disaster survivors, conducting needs assessments, developing individualized recovery plans, connecting participants to community resources, & facilitating the distribution of state-funded financial assistance in accordance with grant requirements & program guidelines. They will utilize trauma-informed, participant-centered approaches to help individuals navigate recovery while promoting dignity, resilience, & self-sufficiency. This role requires extensive collaboration with community partners, government agencies, Goodwill departments & programs, & other service providers to ensure coordinated & effective support for wildfire-impacted households. Must have valid driver's license, clean driving record, personal auto insurance, & pass background & driver record check.
Requirements
- Valid driver's license
- Clean driving record
- Personal auto insurance
- Pass background & driver record check
Nice To Haves
- Bachelor's degree from four-year college or university
- One to two years related experience &/or training
- Equivalent combination of education & experience
Responsibilities
- Conduct assessments to identify the immediate, short-term, & long-term needs of those impacted.
- Develop individualized recovery plans that address housing, employment, financial stability, transportation, health care, mental health, & other recovery-related needs.
- Maintain ongoing contact with participants to monitor progress, adjust service plans, & provide supportive guidance.
- Utilize motivational interviewing techniques to foster participant engagement, self-determination, & goal achievement.
- Apply trauma-informed care principles in all participant interactions to promote trust, empowerment, & emotional safety.
- Provide crisis intervention, emotional support, & referrals while maintaining professional boundaries.
- Maintain accurate, timely, & confidential participant records in compliance with agency, grant, & regulatory requirements.
- Evaluate participant eligibility for disaster relief funding according to state & grant guidelines.
- Collect, review, & verify required documentation for assistance determinations.
- Prepare & process financial assistance requests accurately & within established timelines.
- Ensure all assistance decisions are documented & compliant with grant regulations & auditing requirements.
- Monitor expenditures & maintain detailed records to support fiscal accountability & program reporting.
- Serve as a knowledgeable resource for community services.
- Develop & maintain strong working relationships with community organizations, government agencies, emergency management partners, tribal organizations, & faith-based providers.
- Collaborate with Goodwill programs & departments to connect participants to workforce development, housing stabilization, financial education, & other supportive services.
- Coordinate service delivery to minimize duplication & maximize available community resources.
- Participate in community coalitions, case conferencing meetings, & recovery coordination efforts.
- Conduct outreach activities to identify & engage disaster survivors who may be eligible for services.
- Represent Goodwill professionally.
- Assist with program data collection, reporting, & grant performance tracking.
- Contribute to continuous quality improvement efforts & program development initiatives.
- Maintain awareness of changing disaster recovery resources, funding opportunities, & community needs.
- Other duties as assigned.
Benefits
- Employment Benefits: https://discovergoodwill.org/benefits/
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
