WIC Support Staff/Outreach Specialist-Dallas County Office

Broadlawns Medical Center•Plaza, ND

12d•Onsite

About The Position

The Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlawns accepts all forms of insurance and its approach to healthcare and quality outcomes earned a Level 3 rating from the National Committee for Quality Assurance, the highest achievable status for a medical delivery model. We are a safety net hospital and our Patients are our North Star! With a dedicated staff of over 160 physicians and 1,600 employees, Broadlawns Medical Center ensures that our community has access to high quality healthcare that is coordinated, compassionate and cost-effective. We provide our employees a top-rated benefits package, supportive work culture, and more! This will be for Dallas County clinic in Clive 2480 Berkshire Parkway.

Requirements

High school diploma or equivalent.
Computer skills including word processing and/or data entry
Common office equipment
One-year experience in dealing with the public.
Reliable transportation

Nice To Haves

Translating/interpreting a foreign language including both verbal and written forms
Referral to community resources for food, shelter and related needs
Correction of participant computer records utilizing printed or verbal reports from the State WIC office
Farmers Market program
Participates in training and actively promotes and supports breastfeeding efforts

Responsibilities

Greets public, answers phones and provides excellent customer service
Completes participant intake functions such as verifying participant residence, identification, and income, completing demographic information, ensuring voter registration activities are completed, and assisting participants in filling out forms.
Issues benefits to participants, explains proper use of eWIC card to participants, maintains appropriate records.
Maintains computer system: maintains data entry and retrieval; prints benefits and forms; schedules appointments.
Assumes responsibility for one or more of the following projects or skills: filing of various forms and maintains for required time: Rights and Responsibilities, termination notices, proxy cards, Voter Motor receipts routine correspondence with clients including appointment reminders and missed appointment notification word processing using Windows and Word software translating/interpreting a foreign language including both verbal and written forms referral to community resources for food, shelter and related needs correction of participant computer records utilizing printed or verbal reports from the State WIC office Farmers Market program Participates in training and actively promotes and supports breastfeeding efforts
Participates in outreach activities
Participates in quality assurance/improvement activities
Perform other duties as assigned