WIC Receptionist

Columbia Basin Health Association•Mattawa, WA
•$19 - $22

About The Position

The WIC Receptionist provides services and implements the Women, Infants, and Children (WIC) Nutrition Education Program in accordance with program policies and procedures. The role performs clerical duties supporting the day-to-day operation and implementation of the Washington state WIC Program, and screens and educates program participants. The position develops and maintains relationships with community agencies relevant to program functions and referral needs. It travels to remote clinic sites to support program activities, other work-related activities, and trainings. The employee is expected to promote a positive work culture, uphold policies and the WE CARE Standards of Behavior, and maintain confidentiality regarding CBHA activities, reports, financials, patient health information, and other proprietary information.

Requirements

  • High school program completion or equivalent level of written and verbal communication skills and mathematical knowledge.
  • Valid driver’s license and ability to meet company insurance liability standards to drive company vehicles.
  • Basic computer knowledge and ability to work in a Windows environment using Microsoft Word, Excel, PowerPoint, and Outlook.
  • Ability to enter and manage data in a centralized data management system.
  • Ability to communicate basic or non-technical information effectively to coworkers and others.
  • Ability to exercise tact and diplomacy when resolving mild conflict or disagreements.
  • Ability to compile information into effective written correspondence, reports, articles, or other documentation.
  • Proficiency in speaking, reading, writing, and translating in both English and Spanish.

Responsibilities

  • Perform clerical duties for the day-to-day operation and implementation of the Washington state WIC Program.
  • Screen and educate program participants.
  • Develop and maintain relationships with community agencies relevant to program functions and referral needs.
  • Travel to remote clinic sites to support program activities, other work-related activities, and trainings.
  • Promote a positive work culture and uphold policies, procedures, and the WE CARE Standards of Behavior.
  • Maintain confidentiality regarding CBHA activities, reports, financials, patient health information, and other proprietary information.
  • Perform other duties as assigned.
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