WIC Program Associate (Temporary)

MORRIS HEIGHTS HEALTH CENTER INC•New York, NY

8d•$21 - $23•Onsite

About The Position

The WIC Program Associate role requires an individual who exhibits personal and professional accountability in all work tasks with excellent telephone, verbal, and written communication skills. The position requires practical experience and knowledge of the policies and procedures of the clerical aspects of the daily operation of the NYSDOH WIC Program, to foster the overall integrity of the program within a Participant Centered Service (PCNS) environment.

Requirements

High School Diploma or GED.
Demonstrated capacity to perform all required responsibilities in a professional manner.
Ability to interact with Clients and staff through active listening, Proper business language and tone of voice to obtain information and/or completing tasks.
Ability to apply common sense to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of an organization.
Ability to add subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals, ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
The knowledge and ability to use computers and related technology effectively with regards to several specific application systems and software.

Nice To Haves

Clerical experience an asset.

Responsibilities

Demonstrates a comprehensive understanding of the WIC program including WIC’s mission, policies, and procedures, and appropriately apply and communicate the same.
Assists in screening participants for categorical, financial, and residential eligibility and enter data in computer.
Answers incoming calls to the WIC Program and routes them appropriately.
Perform general reception duties such as answering the phone, scheduling appointments, follow up on missed appointments and greeting participants.
Issuance of Farmers Market
Provides orientation to participants entering the WIC Program including the rights and responsibilities and appropriate use of WIC benefits.
Screens participants’ application forms and schedules appointments appropriately on the computer.
Pre-screens participants via phone and walk -in.
Completes all clerical aspects of NYWIC during certification or nutrition education appointments.
Files charts and other pertinent documents belonging to participants such as Foster Care letters, etc.
Participates in outreach activities.
Participates in program retention by calling no-shows and mailing reminder cards, etc.
Assist in intra/inter-state transfers.
Provides participants with appropriate referrals to health and social services.
Conducts orientation at certification and provide assistance in setting up NYWIC eWIC PIN number.
Conducts onsite Anthropometry and Hematology according to OSHA and NYSDOH policy and procedure.
Breastfeeding promotion on-site
Conduct daily inventory of eWIC cards, FMNP logs and anthropometry logs.
Issue food shopping list
Scan necessary documents.
Call Helpdesk when necessary and update logbook
Assist participants in completing forms pertinent to certification.
Complete voter registration forms (NVRA)
Request transfers and fax VOC forms to other WIC programs.
Maintain NYWIC eWIC card Inventory log daily.
Performs other duties as requested relative to the scope of the job.