WIC Navigator

Latin American Association Inc•Atlanta, GA

About The Position

This is a grant-funded position. Funding for this position is guaranteed through grant renewal for 2 years at that time. About the Latin American Association The mission of the Latin American Association (LAA) is to empower our community to adapt, integrate, and thrive. Our vision is Opportunity for All. Founded in 1972, the LAA is Georgia's leading nonprofit serving Latino individuals and families. For more than 50 years, we have helped remove barriers to economic mobility by providing culturally responsive, fully bilingual programs and services that empower our community to build brighter futures. Each year, the LAA serves nearly 44,000 individuals through programs focused on Family Well-Being, Economic Empowerment, Immigration Legal Services, Youth Education, and Adult Education and English Language Services. Join our team and become part of an organization dedicated to creating opportunities, strengthening communities, and making a lasting impact across Georgia. Position Overview: Reporting to the WIC CIAO Program Manager, the WIC Navigator will work closely with Federal, State, and local stakeholders, community partners, and Local WIC program agencies to identify service gaps and suggest /implement improvements to the program. The WIC Navigator supports the program’s objectives which are developing and implementing innovative outreach strategies to increase WIC participation and retention, with a focus on underserved populations.

Requirements

Fluency in both English and Spanish-REQUIRED
Bachelor’s degree in social work, Human Services or a related field required
Excellent written, oral presentation and interpersonal skills
Strong organizational skills and attention to detail
Ability to work with people of diverse backgrounds
High level of proficiency in Microsoft Word, Excel and Power Point

Responsibilities

Participate in statewide Community partner meetings.
Conduct recruitment, hiring, and training of new staff as well as performance evaluations for the WIC CIAO Program. Additionally, provide supervision and perform some of the services to meet overall program objectives.
Provide one-on-one bilingual pre-screenings of Latino individuals to determine WIC programs benefits eligibility and one-on-one enrollment assistance using the web-based GATEWAY system as well as remote benefits enrollment assistance service in different locations.
Connect clients to stabilizing LAA resources and services including emergency financial assistance, food and clothing assistance, benefits enrollment assistance, employment services, immigration legal services, and domestic violence legal services.
Provide clients with referrals and access to stabilizing community resources, including primary health care, mental health services, civil legal aid, and other supports.
Provide scheduled client follow-up at 60 days to confirm receipt of WIC program benefits and provide additional support and services as necessary.
Maintain accurate case files, client records, and other agency documents.
Record client data using the FSWB data systems as required.
Provide weekly and monthly service reports.
Comply with all organizational, departmental, and program guidelines, policies and procedures.