Wholesale processes & Orders Management Specialist (Englewood Cliffs, USA)
Ferrari•Englewood Cliffs, NJ
•Onsite
About The Position
Ferrari is seeking a Wholesale processes & Orders Management Specialist to join their Logistic team in Englewood Cliffs, NJ. This role is responsible for managing vehicle production and wholesale for dealerships in the U.S., Canada, and South America. The specialist will handle order calls, vehicle invoicing, and provide dealer support for configurations, order placement, and invoicing. The position involves working with engineering excellence and innovation at the highest level within an international team dedicated to performance, meritocracy, and continuous development.
Requirements
- Bachelor’s degree in a related field
- 2+ years logistics experience or other relevant business experience
- Excellent customer relations skills
- Ability to work under pressure
- Ability to anticipate problems before they occur
- General vehicle and product knowledge
- Ability to multi-task in a dynamic, ever-changing environment
- Strong work ethic and integrity
- Highly proficient in Microsoft Office (especially Excel)
Nice To Haves
- Experience in Logistics Planning and/or Sales Operations
- Understanding of the automotive industry
- Bi-lingual in either English/Italian, English/Spanish, or English/Portuguese
Responsibilities
- Manage FNA order call process including allocation rollout and vehicle order progression, with regions and dealers
- Assist internal departments with demo vehicle configuration and order insertion
- Coordinate order configuration error resolution with Regional Teams and Headquarters
- Monitor order call status with regions and Headquarters
- Ensure the Vehicle Car Configurator is in place at all dealerships and updated for current vehicle range
- Monitor orders for configuration changes and respond to dealer requests
- Coordinate personalization requests with the Showroom and Headquarters
- Complete vehicle wholesale process, including vehicle invoicing and vehicle window label creation
- Track and wholesale vehicles on the VLL
- Support internal vehicle defleet sales including vehicle pricing, auction site listing, and vehicle invoicing
- Coordinate Latin America vehicle production and vehicle wholesale with Regional Manager, FNA Finance, and Factory Logistics
- Perform all analytical functions related to order call and wholesale reporting
- Submit ICT tickets for system errors (as needed) to enable orders productibility and progression
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
