Wholesale Order & Fulfillment Coordinator

King City Gardens•Cincinnati, OH

21h•Onsite

About The Position

The Wholesale Order & Fulfillment Coordinator is the operational backbone of the wholesale sales process at King City Gardens. This role ensures that every order the Head of Wholesale approves is entered accurately, every menu reflects real-time inventory, and every partner platform shows consistent, correct pricing and product data. This is a detail-driven, systems-focused role — not a sales role — built for someone who takes pride in accuracy, catches discrepancies before they become problems, and keeps wholesale operations running smoothly behind the scenes. This role serves as the operational eyes and ears for the Head of Wholesale, helping ensure every order shipped and every menu published is good for the Garden.

Requirements

Advanced proficiency in Excel and Google Sheets (required)
Comfortable building formulas, pivot tables, and conducting data analysis
Comfortable working in spreadsheets and data systems on a daily basis
High attention to detail with product information and pricing
Ability to follow documented processes consistently and accurately
Reliable communication skills, with a habit of proactively flagging discrepancies

Nice To Haves

Familiarity with LeafLink preferred but not required — training will be provided
Prior experience in wholesale, order entry, inventory coordination, or a similar operations-support role is a plus

Responsibilities

Receive menu order forms and sales orders from the Head of Wholesale
Enter all orders into LeafLink following Head of Wholesale approval
Build and maintain product menus from LeafLink inventory and route to the Head of Wholesale for review
Monitor and control inventory post-LeafLink entry to prevent oversells
Update menus on an ongoing basis to reflect current inventory and product availability
Identify and flag pricing discrepancies in LeafLink and across partner platforms for Head of Wholesale review and approval
Verify all menu data is synced correctly across partner platforms, including images, descriptions, and pricing consistency
Run standard and custom reports from LeafLink and internal systems as requested
Support order fulfillment operations on sales-related projects, including display unit shipments, new store setup, and education card production
Enter sales order notes and special instructions into LeafLink once orders are converted to purchase orders (POs)
Serve as an operational point of contact supporting the Head of Wholesale, flagging issues and surfacing information proactively