Wholesale Operations Specialist F/H
About The Position
We are seeking a highly detail-oriented and solutions-driven Wholesale Operations Specialist to support and optimize our wholesale operations across the Americas. This role acts as the operational pillar of the subsidiary, ensuring a seamless flow between supply chain, warehouse operations, financial processes, and retail partner requirements. You will play a key role in maintaining data integrity, supporting revenue accuracy, and improving operational efficiency across the entire order-to-billing cycle. This position is ideal for a candidate who thrives in a fast-paced, highly operational environment, with strong expertise in EDI, retail compliance, and cross-functional coordination.
Requirements
- 5+ years of experience in commercial operations, supply chain coordination (fashion or retail environment preferred)
- Strong expertise in EDI systems and workflows (experience with platforms such as EZCOM is a plus)
- High proficiency in QuickBooks Desktop and Warehouse Management Systems (WMS)
- Solid understanding of US retail requirements, including Big Box and luxury department stores
- Strong analytical mindset with excellent attention to detail and problem-solving skills
- Ability to manage multiple priorities and work cross-functionally in a fast-paced environment
- Excellent communication skills and a proactive, solution-oriented approach
Nice To Haves
- Knowledge of French would be a plus
Responsibilities
- Track and monitor international inbound shipments in coordination with European headquarters
- Provide full visibility on delivery timelines, warehouse arrivals, and potential delays
- Oversee inventory control by auditing Purchase Orders (POs) against physical receipts
- Manage Purchase Transfers (PTs) and coordinate high-volume inbound flows with 3PL partners
- Manage the full invoicing and credit memo lifecycle using QuickBooks Desktop
- Coordinate with Finance teams to validate customer credit lines and shipment approvals
- Monitor key account portals (e.g. Amazon, Saks) to track, dispute, and resolve chargebacks
- Analyze root causes of deductions and implement corrective actions to minimize revenue leakage
- Maintain and update digital product catalogs across retail platforms (GSX, Intertrade, etc.)
- Support sales teams by preparing accurate product data, imagery, and order-specific documentation
- Ensure smooth communication and execution with retail partners to support sell-in activities
- Oversee EDI workflows to ensure accurate and compliant data exchange with major US retailers
- Manage and monitor WMS data flows to guarantee alignment between warehouse, orders, and invoicing
- Act as a key point of control for data accuracy across systems, ensuring consistency and reliability
Benefits
- Competitive base salary + performance-based bonus
- Full health benefits package (medical, dental, vision)
- Opportunity to work with globally recognized fashion brands
- A dynamic, international, and collaborative work environment
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
