Wholesale Operations & Product Data Coordinator

Lolli & Pops•Quinte West, ON

3h•$50,000 - $65,000

About The Position

This role serves as the backbone of wholesale operations, owning the master product file, supporting wholesale execution, and driving organization across product, samples, and packaging workflows. This person ensures that what we sell is clearly communicated, supported, and executed across teams, customers, and vendors. The Wholesale Operations & Product Data Coordinator is responsible for managing the master product file and supporting all back-of-house wholesale processes. This role sits at the intersection of Product Development, Wholesale, Inventory, and Operations, ensuring that product information, samples, and selling tools flow cleanly from concept to customer. This is a highly detail-oriented, execution-driven role that enables the broader team to move faster and more efficiently.

Requirements

2–4+ years experience in merchandising, product operations, wholesale support, or similar role
Strong attention to detail and organizational skills
Experience working with product data and spreadsheets
Ability to manage multiple projects and deadlines at once
Strong cross-functional communication skills
Comfortable working in a fast-moving, evolving environment

Nice To Haves

CPG, food & beverage, or retail environment
Experience supporting wholesale or B2B sales teams

Responsibilities

Own and maintain the master product file across both Hammond’s and Lolli & Pops.
Ensure all product data is up-to-date and aligned across cost (COGS), wholesale pricing, MSRP, and item specs (weights, dimensions, pack sizes, etc.).
Partner with Finance and Leadership to ensure pricing updates are reflected and communicated correctly.
Track version control and maintain historical changes where needed.
Support Wholesale and Inside Sales with product information, item availability and specs, and pricing confirmations.
Assist in preparing and maintaining sell sheets, product lists, and order forms.
Ensure all materials reflect the most current and accurate information.
Own and manage a centralized sample request tracker across all wholesale and internal requests.
Coordinate sample pulls, builds, and shipments with Warehouse, Factory team (Operations and Quality), and Product Development.
Ensure samples are shipped accurately and on time for customer meetings, trade shows (ECRM, Sweets & Snacks, etc.), and internal reviews and approvals.
Track sample inventory and flag low stock or replenishment needs.
Provide visibility to Sales and Leadership on sample status and timelines.
Coordinate packaging mockups for new product development and customer presentations.
Partner with Graphic Designer, Product Development, Quality, and Vendors/printers.
Track status of dielines, artwork, and mockup samples.
Ensure mockups are ready for sales presentations, customer pitches, and internal approvals.
Maintain an organized library of packaging assets and mockups.
Act as the connector between Product Development, Wholesale / Sales, Inventory Planning, and Operations / Production / Quality.
Ensure all teams are working from aligned product information and timelines.
Flag inconsistencies, gaps, or risks proactively.
Maintain organized records of specs, certifications, and ingredient and compliance documentation.
Ensure documentation is complete to support product readiness and selling.
Support onboarding of new items and vendors from a documentation standpoint.
Build and improve workflows for sample tracking, packaging mockups, and product communication.
Help implement and maintain tools (SharePoint or equivalent) for visibility and tracking.
Identify opportunities to streamline and reduce manual errors.