Wholesale Market Area Manager - North Carolina

General Motors • Work From Home - North Carolina, SC

1d • Remote

About The Position

The Wholesale Market Area Manager administers Sales and Service Agreements between General Motors (GM), its dealerships, external fleet customers, and Independent Aftermarket (IAM) stores within an assigned territory. The role consults with dealers and IAM stores to develop and implement business plans that support sales and service objectives. The manager uses market, sales, customer feedback, and financial information to identify opportunities and address performance gaps. The role also supports marketing initiatives, product launches, customer retention, product displays, inventory management, and training, helping dealers and IAM stores strengthen their operations and increase sales of GM vehicles and parts.

This is a remote, field-based position requiring frequent travel to dealerships and other locations in the assigned territory. The selected candidate must reside in an approved city within North Carolina, South Carolina, or parts of Virginia and West Virginia, or be willing to relocate to Central North Carolina or another approved surrounding area within the stated timeline. Relocation benefits are available to eligible candidates under company policy. The role requires the ability to legally operate a motor vehicle regularly and successfully complete a Motor Vehicle Report review. GM does not provide immigration-related sponsorship for this role.

Requirements

• Bachelor’s degree or equivalent professional experience.
• At least 3 years of experience in Sales, Service, or Operations with a proven track record of driving revenue growth.
• Ability to travel up to 75% to different locations within the territory; the position also states travel of at least 50% or more on a frequent basis.
• Proficiency in Google Workplace or Microsoft Suite, including data analysis, reporting, and visualization tools.
• Must currently reside in the assigned territory or be willing to relocate to an approved area within the specified timeline.
• Ability to legally operate a motor vehicle regularly and successfully complete a Motor Vehicle Report review.
• Must not require GM immigration-related sponsorship now or in the future.

Nice To Haves

• Strong automotive industry knowledge and business acumen, including wholesale, aftersales, service and parts operations, and customer experience management.
• Experience in the automotive industry and aftersales.
• Effective oral and written communication skills.
• Ability to set priorities and work autonomously.
• Demonstrated ability to build and maintain strong internal and external relationships.
• Demonstrated ability to deliver results and support change management.
• Persuasive communication skills.
• Timely problem-solving and conflict-resolution skills.

Responsibilities

• Serve as a liaison between GM, dealerships, external fleet customers, and IAM stores.
• Provide mentoring and consulting to help dealers and IAM stores meet monthly and annual sales and service objectives.
• Track dealership Customer Satisfaction Index (CSI) results and other customer feedback to identify and address deficiencies and opportunities.
• Support product launches by coordinating marketing and advertising activities among dealers, IAM stores, and GM.
• Build and maintain relationships with internal and external stakeholders.
• Monitor personnel training and support compliance with GM requirements and objectives.
• Support inventory management, including vehicle and parts ordering and inventory balancing.
• Analyze dealer sales, local market conditions, and competitive activity to identify revenue opportunities.
• Support efforts to increase sales of GM vehicles and parts and assist with customer problem resolution.
• Perform other related duties as assigned.

Benefits

• Relocation benefits are available for candidates who qualify under company policy.
• GM describes day-one well-being support at work and at home and directs candidates to its Total Rewards resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level