Wholesale Lead

MACKENZIE-CHILDS LLC•City of Fulton, NY

1d•$20 - $20•Onsite

About The Position

The DTC Wholesale Lead is responsible for guiding and supporting the day-to-day execution of operational tasks within the fulfillment process for national wholesale accounts. This role ensures productivity and accuracy across designated areas of responsibility while providing functional direction to the DTC Wholesale team.

Requirements

High school diploma or GED
Previous experience in retail, e-commerce, distribution, or related field preferred
Experience in a lead or team coordinator role is a plus
Ability to work occasional overtime and weekend work as required to meet business needs
Ability to work in an open warehouse environment
Strong organizational and multitasking abilities
Capable of handling and processing large, complex workloads
Able to maintain productivity and accuracy under time constraints
Flexible and adaptable to shifting priorities and volume
Able to work independently with limited supervision
High attention to detail in reading, sorting, and recording data
Intermediate computer proficiency, including spreadsheets and email
Proactive in improving processes and standards
Strong communication and collaboration skills
Professional and composed under pressure
Maintains a clean and orderly work environment
Good penmanship and reliable attendance
Ability to sit, stand, walk, talk, hear, perform repetitive hand motions, use hands to finger, grasp, handle, or feel; push/pull with arms and reach; crouch, kneel, crawl, bend, and climb/balance
Ability to exert over 50 pounds of force occasionally, over 25 pounds frequently, and over 10 pounds constantly to move objects
Close mental and visual attention required for reading, data entry, and using a computer terminal

Responsibilities

Support and guide team members through the pick, pack, and ship processes to ensure order accuracy and compliance with customer requirements
Monitor workflow and delegate assignments to maintain department efficiency and fulfillment timelines
Assist with movement of merchandise and materials through each area of responsibility
Ensure internal process standards and client compliance protocols are consistently followed throughout the fulfillment cycle
Use computers, mobile devices, and manual tracking to document and report order activity and performance data
Monitor supply and equipment needs and report volumes as necessary
Promote adherence to safety procedures, company policies, and respectful workplace behavior