Wholesale Account Coordinator II

Dallas Cowboys & Jones Entities • Frisco, TX

1d

About The Position

The Wholesale Account Coordinator II is responsible for delivering excellent service to both internal and external clients. The Wholesale Account Coordinator II provides resources and support necessary for a customer-focused environment, committed to service through complete ownership of the customer experience with our organization. The Wholesale Account Coordinator II reports to the Senior Manager, Wholesale Account Services.

Requirements

• 1 year of Customer Service Experience required
• Basic computer skills required including Microsoft Office
• Effective Communicator
• Organized, combined with multi-tasking ability
• Team Player
• Detailed Oriented
• Decision Making
• Active listening

Nice To Haves

• Bachelor Preferred

Responsibilities

• Assigned to sales team and their account base
• Simultaneously manage a high level of detail across multiple projects
• Drive continuous improvement to ensure quality standards are excellent
• Extremely organized and can efficiently and accurately work through high volume of work
• Work well within a team environment, aiding and support to team members whenever necessary
• Perform all order management responsibilities. Showing the capabilities to manage orders while working directly with Customers, Sales Reps, Accounting, IT and Warehouse Operations.
• Adhere to our company/departmental processes and the abilities to complete tasks in the given timeframe.
• Has excelled in their current work load and is ready to gain additional or more elevated responsibilities
• Perform other functions and activities as directed by the Senior Manager, Wholesale Account Services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED