Whey Production Trainer

Glanbia•Clovis, NM

2d•Onsite

About The Position

This position will be for a Whey Production Level IV whose primary roles will be; operator skill training, setting up/conducting training classes with relevant documentation. The individual will need to be flexible in this regard, along with having an in-depth knowledge of the whey plant equipment. The candidate will also need to have a good technical foundation in whey operations. Other responsibilities will include the ability to operate and lead any position within their area of responsibility.

Requirements

Operations experience or two to four years of related training experience.
Forklift and Scissorlift Trained. Fall Arrest Trained.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Provide leadership to others through example and sharing of knowledge/skill.
Ability to prioritize tasks and handle multiply projects simultaneously.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Safety Department.
Participate in proactive team efforts to achieve departmental and company goals.

Responsibilities

Liaise with shift, review, and identify areas where training and instruction are needed.
Meet with the Whey trainer on a weekly basis to go over the training needs and progress.
Turn in a daily summary to the trainer summarizing the day’s progress or issues.
Use the training material from the training department.
Work with PM’s from the assigned shift in assisting or developing new SOP’s and reviewing existing SOP’s.
Liaise with the trainer to identify a plan to help the operator’s progress.
Co-ordinate and/or provide training for all employees.
Ensure all training is sufficiently documented and the records filed in the training department.
Provide feedback to and from employees as you develop them.
Responsible for knowledge of every position in their area of responsibility.
Responsible for the ability to run any computer system needed to operate production or CIP in any given area.
Assist in communication between operators and management staff.
Assist trainer with new team members and tracking current team member skill achievement.
Help TL and PM address operational issues in each room.
Ensures safe operating practices and helps in reporting and analyzing work related injuries.
Ensures that all GMP’s are followed.
Utilizes GPS processes, driving zero losses and upholds the culture of Southwest Cheese non-negotiables.
Each employee shall comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the Occupational Safety and Health Act which are applicable to his/her own actions and conduct.
Complies with all applicable food safety regulations and mandates. (Food Safety Modernization Act- FSMA, Safe Quality Foods, Food and Drug Admin, Pasteurized Milk Ordinance)
Research issues & incidents with internal teams, business partners and customers in a collaborative manner that includes professional, honest and transparent communication.
Work with internal and external teams to implement process improvements and/or procedural changes that eliminate non-value added activities and drive more business value.
Assist with training of new team members. Facilitate or oversee training and standard operating procedure reviews to ensure new hires develop proficiency of role.
Proactively engage to support our customer needs on an end to end basis and strive to meet or exceed SLA timelines. Take ownership of customer requests and engage with internal teams as needed and within a timely manner.
Meet or exceed all key metrics in line with expectations for role. Continually update knowledge of products, product changes, processes and services offered to deliver a dynamic customer experience.
Fill in for operators as occasion may demand.
Assist the trainer and/or TL with employee audits (performance evaluations).
Participate on committees and company teams as assigned.
Perform other duties as assigned.