Wheelchair Agent
Aviation Division•Jamaica, NY
•Onsite
About The Position
The Wheelchair Agent is responsible for transporting passengers requiring wheelchair service within the terminal and to/from aircraft. This role requires the ability to read various documents such as airline tickets and monitors, and to maintain professionalism and excellent customer service skills, especially in high-pressure situations. The position involves significant physical activity.
Requirements
- Must be able to lift 70lbs or more.
- Be able to stand, squat, kneel, and walk 70% or more of the scheduled work time.
- Be able to maintain customer service professionalism while under pressure and stressful environment.
- Stand for several hours at a time.
- Must be able to read airline boarding pass.
- Always be professional in appearance and manners to passengers and any other person at the airport.
Nice To Haves
- Customer Service experience preferred.
Responsibilities
- Transports passengers requiring wheelchair service within the terminal and aircraft.
- Reads airline tickets, monitors, various domestic and international forms, and airline city codes.
- Transports passengers to a connecting flight operated by a different carrier.
- Maintains professionalism in appearance and manners towards passengers and airport personnel.
- Maintains customer service professionalism while under pressure and in a stressful environment.
Benefits
- Training will be provided.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
