Wheel Repair Technician

Penske Automotive Group • Orlando, FL

1d • Onsite

About The Position

Lexus of Orlando, a Penske Automotive Group dealership, is looking for an experienced Wheel Repair Technician to join our team and deliver extraordinary customer experiences. At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Requirements

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Safe working knowledge of shop tools and equipment.
• High school diploma or equivalent.
• Two years of related experience and/or training; or equivalent combination of education and experience.
• Exceptional customer service skills
• Knowledge of automotive systems
• Ability to use technical reference materials and technical manuals
• Ability to communicate technical terms to non-technical audience
• Ability to follow processes to ensure quality and safety
• Ability to read and comprehend instructions and information
• Ability to listen to customer and determine how to assist them
• Maintain positive attitude
• Time management skills and ability to prioritize
• Excellent communication skills and works well in a team environment
• Valid Driver's License

Nice To Haves

• 2-5 years of collision repair experience.
• ASE certification preferred.
• Associate's degree (A. A.) or equivalent from two-year College or technical school; and two to five years of related experience and/or training; or equivalent combination of education and experience.
• Two to five years of collision repair experience.
• I-CAR or ASE Certifications are preferred.

Responsibilities

• Ensure our customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs.
• Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards.
• Clearly and effectively communicate technical information to a non-technical audience as required.
• Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate.
• Understand and comply with all federal, state, and local regulations that affect body shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment.

Benefits

• health care options (medical, dental, and vision)
• 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED