WEX Coordinator

Hrdc7•Billings, MT

5d•Onsite

About The Position

The WEX Coordinator is responsible for identifying, recruiting, and contracting new training sites to ensure clients have a positive training experience. This role involves maintaining professional relationships with established sites, providing intervention and guidance between clients and worksites, and advocating for clients by connecting them with community resources to overcome barriers to successful training completion. The coordinator prepares clients for success through education and coaching, develops individualized training plans, and conducts interviews and assessments to match clients with appropriate work experiences based on their career interests and skill levels. They support both clients and worksites in achieving successful outcomes and facilitate regular Work Experience orientations. Additionally, the role requires participation in staff meetings, case reviews, and supervisory coaching, close collaboration with Job Developers and Case Managers, and meticulous maintenance of individual case files and data collection for program reporting and client progress tracking.

Requirements

Strong organizational, listening and communication skills, including both verbal and written are required.
Demonstrates dependability and punctuality.
Adheres to a consistent work schedule.
Demonstrates professionalism in the workplace.
Maintains professional boundaries with participants.
Must have the ability to work with low income and disadvantaged people by modeling an unbiased conduct.
Demonstrates positive and appropriate interactions with coworkers and management.
Contributes to a harmonious and productive work environment.
Must be a team player to ensure overall program success.

Nice To Haves

Prefer knowledge of local labor market information and employer expectations.
Brings creative suggestions and potential solutions to direct supervisor regarding work barriers and team efficiency.

Responsibilities

Identify, recruit, and contract new training sites that will provide clients with a positive training experience.
Maintain current professional relationships of the sites once they are established.
Provide intervention and guidance between clients and worksites to support a successful and meaningful experience for both.
Advocate for clients and connect them with necessary resources in the community to remove any barriers that may prevent them from successfully completing their training.
Prepare clients for success at their worksites by educating and coaching them.
Develop individualized training plans with clients and worksites.
Conduct interviews and assessments to assist clients in appropriate selection of work experience based on career interests and skill level.
Support clients and worksites to achieve a successful outcome.
Support worksites to achieve a successful outcome.
Facilitate a regular Work Experience orientation to inform clients about the benefits and expectations of the program.
Participate in staff meetings, case reviews, and supervisory coaching.
Collaborate closely with Job Developers and Case Managers to reduce duplication of services and ensure program compliance.
Maintain individual case files, including applications, assessments, case notes, supportive services, and work experience as required by federal, state, and agency funding requirements.
Collect and maintain data needed to prepare required program reports.
Collects data, and tracks client progress, as required for each program.