Wellness Staff

MOSCOW FOOD CO-OP INC•Moscow, ID

10d•$15 - $16•Onsite

About The Position

The Moscow Food Co-op is looking for a friendly, dependable, and detail-oriented Wellness Specialist to join our team! In this role, you’ll be the go-to person in our Wellness department, helping customers find the products they need while ensuring our shelves are well-stocked, clean, and inviting. This position supports the daily operations of the Wellness Department by providing outstanding customer service, maintaining an organized and well-stocked sales floor, and assisting customers with wellness-related products. This position helps create a welcoming and informative shopping experience while supporting department goals related to sales, merchandising, cleanliness, and product knowledge. Wellness Department Staff work collaboratively with department leadership and store staff to ensure efficient operations and positive customer experience.

Requirements

High school diploma or equivalent preferred.
Previous experience in retail, customer service, grocery, wellness, or natural foods preferred.
Interest in wellness, supplements, natural foods, and healthy living.
Ability to provide excellent customer service in a fast-paced retail environment.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team.
Basic math and computer skills.
Ability to follow written and verbal instructions.
Must be available to work a flexible schedule including evenings, weekends, and holidays.
Ability to stand and walk for extended periods of time.
Ability to frequently lift, carry, push, or pull up to 40 pounds.
Ability to bend, kneel, squat, reach, and perform repetitive movements throughout the shift.
Ability to work in a fast-paced retail environment with frequent interruptions and changing priorities.
Ability to safely use ladders, carts, pallet jacks, and other store equipment as trained.

Nice To Haves

Knowledge of supplements, body care, natural foods, or specialty diets.
Previous experience working in a cooperative, grocery, or wellness retail environment.
Familiarity with natural and organic products.

Responsibilities

Deliver outstanding customer service to our Co-op community
Stock shelves and maintain appealing displays in the Wellness department
Receive and organize new product shipments
Keep product areas clean, organized, and accessible
Assist customers with special orders
Support the Center Store team with grocery stocking, inventory, and merchandising
Provide exceptional, friendly, and knowledgeable customer service to all shoppers.
Assist customers with locating products and answering general questions about supplements, body care, grocery, and wellness products.
Maintain a welcoming department environment by actively engaging with customers and offering assistance.
Support department sales goals through product recommendations, merchandising, and promotions.
Follow Co-op customer service standards and contribute to a positive shopping experience.
Stock, rotate, face, and organize products throughout the department.
Monitor inventory levels and communicate out-of-stock or low-stock items to department leadership.
Assist with receiving deliveries, checking invoices, and properly storing products.
Maintain accurate shelf tags, signage, pricing, and promotional displays.
Ensure products are fresh, clean, properly labeled, and merchandised according to department standards.
Assist with inventory counts and other department projects assigned.
Maintain cleanliness and organization of the department, backstock areas, and shared workspaces.
Follow all safety, sanitation, and loss prevention procedures.
Work collaboratively with coworkers and other departments to support overall store operations.
Communicate effectively with supervisors and team members regarding customer concerns, product issues, and operational needs.
Maintain professionalism and contribute to a respectful, inclusive, and team-oriented work environment.
Demonstrate flexibility and willingness to assist in other areas of the store including back up cashier as needed.