Wellness Secretary

Country Meadows•Bethlehem, PA

About The Position

The Wellness Secretary provides clerical support to the Director of Nursing and nursing team. The role tracks recurring tasks, maintains files, schedules appointments, reorders supplies, and communicates with medical offices and other health services agencies. The Wellness Secretary also assists with medical orders and pharmacy- and medication-related details under nurse oversight. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Country Meadows is a family-owned private company based in Hershey, Pennsylvania, with more than 2,500 co-workers. The company has served seniors for over 30 years and describes its vision as making lives better.

Requirements

Medical office assistant certification, or the ability to complete a Country Meadows training program.
Good organizational skills, flexibility, and the ability to work independently in a fast-paced setting.
Effective communication and customer service skills.
Computer knowledge, including Microsoft Office, Word, Excel, and email.
Willingness and ability to learn QuickMAR computer software.
High school diploma or GED.
Ability to understand and speak English at a level that allows safe and efficient job performance.

Responsibilities

Handle telephone calls and direct them to the appropriate person or level of service.
Assist the nursing team with reviewing physician orders and ensure a nurse reviews and countersigns all physician orders in a timely manner.
Compare physician orders with QuickMAR, make corrections, and follow up with the pharmacy as needed to ensure accuracy.
Call physician offices to request routine needs, resolve confusion, and schedule appointments, including health visits at the facility.
Prepare Physician Office Visit paperwork.
Track due dates for nursing documentation and prepare documentation packets for appropriate residents.
Track recurring tasks, maintain files, schedule appointments, reorder supplies, and communicate with medical offices and other health services agencies.
Assist with medical orders and pharmacy- and medication-related details under nurse oversight.

Benefits

Length of service bonus awards.
PayActiv On-Demand Pay.
Comprehensive benefits including Highmark Blue Shield medical coverage, vision and dental coverage, and a 401(k) retirement plan with company match.
Generous paid time off, with rollover of unused time.
Paid holidays, including the employee's birthday and a Personal Day.
Supplemental life insurance.
Company-paid short-term disability and supplemental short- and long-term disability plans.
Family and medical leave.
Paid bereavement and jury duty leave.
Wellness reimbursement incentives.
Meals at company campuses for $2, including a main dish, side, drink, and dessert.
Incentivized career paths and tuition reimbursement.
On-the-job training and continuing education.
Employee assistance program for employees and their families.
Co-worker Foundation grants for times of need.
Interest-free Helping Hand loans.