Wellness Sales Specialist

Raleigh•Holly Springs, NC

13d•Onsite

About The Position

At Heights Wellness Retreat, we believe that every person is an unstoppable force in their own life—and wellness is the catalyst that makes that transformation possible. We're not just a retreat; we’re a sanctuary where physical, emotional, mental, and spiritual well-being intersect. And now, we’re looking for a passionate and purpose-driven Sales Specialist to help guests embrace their full potential through personalized membership paths. This is a sales role built on relationships, empathy, and expert communication. We are more than a spa. We are a full wellness destination offering therapeutic massage, advanced skincare, and innovative wellness technologies. Every service we deliver is designed to create a meaningful experience for our guests and a supportive, growth-focused environment for our team. This is a place where your skills are valued, your career is nurtured, and your well being matters. When you join Heights Wellness Retreat, you are not just accepting a position. You are joining a purpose driven community built on self care, professional growth, and the belief that when you take care of yourself, you can better care for others. This is where your career in wellness can grow. Let us help you rise.

Requirements

1-3 years of experience in sales, guest services, or a wellness-focused environment.
Previous experience in membership sales is required.
Natural ability to connect, listen, and inspire trust.
Proficient with basic computer software and quick to learn new systems.
Fast learner with a positive and energetic demeanor.
Strong critical thinking skills, especially in resolving customer conflicts.
Thrives in collaborative team settings.

Responsibilities

Lead personalized consultations to understand each guest’s wellness goals.
Present tailored membership options and guide guests through their next steps.
Promote the therapeutic/wellness benefits of massage therapy, skin therapy, and wellness therapies.
Support daily Retreat operations including check-in, transitions, and front desk excellence.
Excellent phone etiquette with an upbeat tone and strong articulation.
Collaborate with therapists and team members to ensure a seamless, elevated experience.