Wellness Sales Representative
Valence Care - HCS - Girling NY - Extended Home Care - A&J Staffing - A Better Life - Direct Care•New York, NY
•$21 - $25
About The Position
Responsible for assisting patients in reestablishing services by assessing their needs, coordinating documentation and telehealth appointments, managing pending cases, and ensuring effective communication with healthcare providers for comprehensive care.
Requirements
- At least two (2) years’ experience as a medical assistant, medical coordinator, or medical office receptionist.
- At least one year of previous healthcare experience.
- Great customer service
- Organization
- Attention to detail
- Team oriented
- Ability to navigate multiple computer screens while using the phone
- Typing minimum of 40 WPM
- Microsoft Office (basic)
Nice To Haves
- Two years of college preferred.
Responsibilities
- Assist patients in reestablishing services by assessing their current skilled needs.
- Communicate with patients to understand their healthcare requirements and preferences.
- Obtain necessary paperwork from primary care physicians.
- Schedule telehealth appointments as needed to facilitate care.
- Manage pending cases within the GHC and EHC buckets.
- Make progress notes for patients post 30 days.
- Follow up on patients who have refused services.
- Address cases awaiting family decisions pending over 30 days.
- Collaborate with team members and healthcare providers to ensure timely follow up and comprehensive patient care.
- Maintain accurate and organized documentation of all patient interactions and statuses.
- Assist in covering absent employees and assist with training new staff within their area of expertise.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
