Wellness Sales Manager
About The Position
Serenity is hiring a Wellness Sales Manager who has built a career at the intersection of client experience and revenue performance. Someone who is ready to bring that to a growing, mission-driven company. If you've led a team in a wellness, aesthetic, or premium health services environment where sales results and service quality both had to be exceptional, you already understand what this role demands. You'll own the full location: the people, the operation, the member journey, and the commercial outcomes. We're looking for someone who has done this before and wants a bigger stage to do it on.
Requirements
- Experience managing a wellness center, med spa, aesthetic clinic, or comparable premium health and service environment is strongly preferred
- A track record of driving sales in a membership or service-based model — you've hit targets and have the outcomes to back it up
- Accountability to KPIs is second nature — you've owned them, reported on them, and used them to make better decisions
- Proven ability to lead and develop teams with measurable results: performance improved, people grown, standards raised
- Direct and effective in performance conversations — you address issues clearly and follow through on what's agreed
- Operationally sharp and commercially motivated — you hold both to the same standard
Responsibilities
- Manage all aspects of daily operations at a high-volume wellness location — team oversight, scheduling, floor presence, and service standards
- Lead the sales effort for your location, driving membership growth, service conversions, and consistent achievement of revenue targets
- Create a member experience that is warm, professional, and results-driven — from first contact through long-term retention
- Develop your team through regular coaching, clear expectations, and a culture where accountability is the norm
- Track and act on location KPIs — revenue, conversion rates, retention, and service quality — making operational adjustments based on what the data shows
Benefits
- $100,000+ annually plus bonus incentives
- 90% employer-paid medical, dental, and vision coverage
- 401(k) retirement plan
- 10 PTO/PST days to start, 15 after year one + 10 paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
