Sales Wellness Advisor

Massage Envy • Frankfort, IL

8d • Onsite

About The Position

At Massage Envy, this role is much more than answering phones or scheduling appointments. We’re looking for motivated, goal-oriented individuals who enjoy connecting with people, delivering exceptional service, and driving membership sales through meaningful guest relationships. As a Wellness Sales Advisor, you’ll guide guests through their wellness journey by understanding their needs, recommending the right services, and educating them on the value of consistent self-care through our membership program. If you’re energized by hitting goals, thrive in a team environment, and genuinely enjoy helping people, this could be the perfect fit. This is a customer-focused sales role with clear performance expectations and growth opportunities.

Requirements

• You enjoy sales and are motivated by goals and performance incentives.
• You are confident recommending products, services, or memberships.
• You thrive in a fast-paced, people-centered environment.
• You’re coachable, positive, and eager to grow professionally.
• You have strong communication and relationship-building skills.
• You naturally create welcoming experiences and make people feel valued.
• You work well both independently and as part of a winning team.
• Customer service or sales experience is preferred (retail, hospitality, fitness, membership sales, etc.).

Responsibilities

• Create an exceptional first impression for every guest—in person and over the phone.
• Build trust with guests using our sales framework to recommend personalized wellness solutions.
• Educate guests on Massage Envy memberships, enhancements, and services.
• Confidently ask for the sale and convert first-time guests into loyal members.
• Meet and exceed membership sales and guest retention goals.
• Schedule appointments strategically to match guest needs with the right service provider.
• Follow up with leads, prospective members, and existing guests to increase engagement and rebooking.
• Deliver a high-energy, positive guest experience in a fast-paced environment.
• Support daily operations including maintaining a clean, organized, and welcoming clinic environment.

Benefits

• Competitive hourly pay plus uncapped performance incentives.
• Training and ongoing sales coaching.
• Career growth opportunities within a nationally recognized wellness brand.
• Supportive team culture focused on gratitude, optimism, empathy, consistency, and excellence.
• The opportunity to make a real impact on people’s health and wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed