Wellness Representative - Park Slope Brooklyn
About The Position
Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. We are part of a franchise group that has 5 locations across Westchester and Brooklyn. Our Client Experience & Sales Specialists (we call them Hyper Wellness Representatives) are the heartbeat of the studio. You're the first person every client meets, the concierge for everything happening in the studio that day, and the driver of outbound client outreach and sales. This isn't a check-in desk job, it's a client-facing sales and experience role where you set the tone for the entire studio.
Requirements
- Passionate about health and wellness
- At least one year of customer service experience in a retail environment
- Comfortable (and motivated) by consultative selling as part of the role
Nice To Haves
- Working weekends doesn’t bum you out
- Communication and collaboration are some of your strong suits
Responsibilities
- Conduct studio tours and confidently present and close service packages and memberships
- Own outbound client outreach: re-engage past clients, follow up on leads, and drive rebookings
- Consistently hit membership, package, and retail sales targets
- Serve as the go-to expert on Restore's services so you can sell with confidence, not just familiarity
- Greet and assist clients, and manage phone, text, and voicemail follow-up
- Handle booking, scheduling, rescheduling, and cancellations
- Onboard new clients: waivers and POS profile setup
- Educate clients on services, medical benefits, precautions, and at-home care
- Open and/or close the studio, keeping it safe, clean, and welcoming
- Represent Restore's mission and Hyper Wellness lifestyle in every interaction
- Help build a studio culture where every team member feels valued and recognized
Benefits
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Wellness resources
- 401(k)
- Bonus based on performance
- Employee discounts
- A competitive hourly salary plus bonuses
- Flexible Schedules
- Fun, wellness-focused work environment
- Free and discounted wellness treatments
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
