Wellness Program Assistant

Pinehurst Medical • Pinehurst, NC

7d • Onsite

About The Position

PMC is a recognized healthcare provider in the communities of Moore County, Lee County, Cumberland County, Chatham County, and the surrounding six counties. Locally owned and managed, PMC offers a broad range of primary and specialty care services to the communities we serve. The physicians and healthcare team of professionals at PMC share a commitment to patient-centered care that is physician-led and utilizes the latest advances in medical technology. This combination of leading-edge medicine and deep compassion for the people we serve has been a hallmark of PMC since 1952. PMC consists of over 130 providers, approximately 750 employees, and 16 locations.

Requirements

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• One to two year experience in a medical office setting is preferred.

Responsibilities

• Assisting the Wellness and Chronic Care Management Departments with clerical needs.
• Schedules patient appointments in a professional, businesslike and courteous manner in accordance with the Clinic and program policies and procedures.
• Maintains and coordinates the health coach’s schedules, having a thorough knowledge of program components and practices.
• Answers telephones and returns calls in a timely manner, taking messages, handling requests and providing accurate information as necessary.
• Handles mail, paperwork via fax, and medical records, assuring accuracy and completeness.
• Screens patients and visitors as needed.
• Inquire on wellness benefits available to patients with commercial insurance.
• Assures patients are processed in a timely, courteous, and helpful manner.
• Assists with various reporting needs associated with the ACO.
• Performs other duties as assigned.

Benefits

• PMC is proud to support the total health and well-being of our team members so they can thrive personally and professionally. That’s why, as part of the PMC team, you’ll have a package of benefits that covers your health, well-being, family, and future.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED